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Levin Furniture and Mattress Oakwood Village

4.6

About this business

Location details

23100 Broadway Ave, Oakwood Village, OH, 44146, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.62,004 reviews
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Erika F.'s profile image
Erika F. 
a year ago

I'm missing my four chairs to my table set. 

Business response:

Hello Erika, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress team  

Beverly J.'s profile image
Beverly J. 
a year ago

Did not like how the person at door treated the pick up person, very rude. 

Business response:

We apologize for any inconvenience caused during your visit. We take customer service seriously and will address the issue with our staff. Thank you for bringing this to our attention. If you have any further concerns, please feel free to contact us at (440) 374-2400. Sincerely, Levin Furniture & Mattress 

Mike J W.'s profile image
Mike J W. 
a year ago

the service was adequate 

Business response:

We appreciate your feedback, Mike J. We apologize if our service fell short of your expectations. If there's anything specific we can do to improve, please don't hesitate to reach out to us at (440) 374-2400. Thank you for choosing Levin Furniture and Mattress Oakwood Village. Sincerely, Levin Furniture & Mattress 

Mike J W.'s profile image
Mike J W. 
a year ago

you guys did okay. found the recliner that we needed. 

Business response:

Thank you for your review, Mike J. We appreciate your business and are glad to hear that you found the recliner you needed. If there is anything else we can assist you with, please feel free to reach out to us at (440) 374-2400. Sincerely, Levin Furniture & Mattress 

Eva S.'s profile image
Eva S. 
2 years ago

I have a seven with living for years always fine what I’m looking for there. The furniture is expensive, but is of good quality so for me it is worth the price that I pay. Besides, I always find something that I’m looking for on sale on. Good customer service.. 

Business response:

Hello Eva, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

JANET D.'s profile image
JANET D. 
2 years ago

OK so, this was my 2nd visit in 2 days. We were picking up a chair I bought 2 days earlier but could not take that day because it was raining. I also bought a sofa table which we did take home that same day. That first visit was great. Gordon was our sales assistant. This particular visit - not so great. We picked up the chair (after waiting 20 minutes + for them to locate it) and the two guys loaded into the truck, it was nicely wrapped, no tears in the plastic). When we got home and started to take the chair from the... read more

Business response:

Hello Janet , Thanks for reaching out to us. We are disappointed to hear that you had a negative experience with us. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress  

JANET D.'s profile image
JANET D. 
2 years ago

Gordan was great! Super friendly and easy to work with. My transaction took no time at all. 

Business response:

Hi Janet, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

EDDIE B.'s profile image
EDDIE B. 
2 years ago

Once delivered will state more. 

Business response:

Hello Eddie, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress  

EDDIE B.'s profile image
EDDIE B. 
2 years ago

Our furniture is ordered and coming 

Business response:

Hi Eddie, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

Frequently asked questions about Levin Furniture and Mattress Oakwood Village

How is Levin Furniture and Mattress Oakwood Village rated?

Levin Furniture and Mattress Oakwood Village has a 4.6 star rating with 2,004 reviews. 

When is Levin Furniture and Mattress Oakwood Village open?

Levin Furniture and Mattress Oakwood Village is open now. It will close at 8:00 p.m.