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Levin Furniture and Mattress The Pointe
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
400 Chauvet Dr, Pittsburgh, PA, 15275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Salesman that helped us was perfect, not aggressive and explained everything!
Business response:
Hello Nicholas, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Awesome employees and great customer care
Business response:
Hello Jody, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
My salesman, Bryon McKinney was great. He was professional, attentive, honest and friendly.
Business response:
Hi Carolyn, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
I found what I wanted and service was great
Business response:
Hello Ryan, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Excellent.. Matt was around but not annoyingly stalking.. so felt more at ease looking at the furniture.. and he was very accommodating with the purchase
Business response:
Hello Cindy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Our salesman was great. Honest and sincere. However the store implemented a new system and a mistake was made and it caused a rather large price misquote. It was discovered after we drove quite far back the next day to make our purchase. I felt we could have been better compensated for the mistake made. Still purchased but have a bad feeling for the lack of price adjustment made
Business response:
We are sorry to hear about the price misquote from our new system. We understand how frustrating this must have been, especially after you drove quite far back the next day to make your purchase. We appreciate your feedback about compensation and recognize that the inconvenience caused by our system error could have been handled better. While we're glad that you still decided to purchase from us and that you had a positive experience with your salesman who was honest and sincere, we understand your disappointment with how th... read more
Disappointed the dresser is on back order. Didn’t realize delivery of a queen size box spring and a sofa to an apartment complex would be areal hassle. One would think a place like levin would have delivery people who can handle any situation.
Business response:
We apologize for falling short with the dresser backorder and delivery challenges. We understand your frustration with apartment delivery expectations.
Excellent salesman. Helped us a lot. Got everything we needed. But delivery price is outrageous and takes a long time to get special orders in…(7-8 weeks!!!)
Business response:
We truly appreciate your feedback and are delighted to hear that our salesman provided excellent assistance, helping you find everything you needed. Thank you for recognizing their efforts. We understand your concerns regarding the delivery price and timeframe for special orders. We acknowledge that these aspects can be frustrating, and we take your feedback seriously. Despite these challenges, we sincerely appreciate your business and hope the furniture you selected will bring you satisfaction for years to come. Sincerely,... read more
Dylan made this a great experience. Had all the answers
Business response:
Hello Jackie, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture and Mattress The Pointe
How is Levin Furniture and Mattress The Pointe rated?
Levin Furniture and Mattress The Pointe has a 4.6 star rating with 1,726 reviews.
When is Levin Furniture and Mattress The Pointe open?
Levin Furniture and Mattress The Pointe is closed now. It will open at 10:00 a.m.