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Levin Furniture & Mattress Greensburg
- Furniture Stores
- Greensburg, PA
About this business
Location details
5280 Rt. 30, Ste. 2, Greensburg, PA, 15601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Joshua was very helpful and wonderful until pricing came up and it got really confusing on what I actually owed!
Business response:
We are grateful for your kind words about Joshua. We understand pricing confusion can be frustrating. Please contact us at (724) 834-3550 for clarification.
Very professional
Business response:
We are ecstatic to hear you found our service professional. Your feedback means the world to us and reinforces our commitment to maintaining the highest standards of professionalism in everything we do. It's wonderful to know that our team's approach made a positive impression on you during your experience with us. Thank you for choosing Levin Furniture and Mattress Greensburg, and we truly appreciate you taking the time to share your thoughts about our service! Sincerely, Levin Furniture & Mattress
Initial consult with the female employee was positive. She was honest, upfront and transparent to all of our questions which was greatly appreciated. The male who completed the sale the following day was either new or did not understand the current offers and processes. The manager had to be contacted numerous times due to questions on false information stated. The process also took extremely longer than expected.
Business response:
We sincerely value your feedback and appreciate you taking the time to share your experience with us. We're sorry the sales process took longer than expected and required multiple manager interventions due to the confusion about our current offers and processes. We understand how frustrating it must have been to receive false information and have to wait while we sorted out the details. We're happy to hear that our female employee provided excellent service during your initial consultation - her honest, upfront and transpare... read more
Should have known better than to order a sofa and chair online. The furniture is not comfortable, cheaply made, color is darker than expected and material is not as expected.
Business response:
We apologize for the disappointing experience with your furniture purchase. We understand that the comfort, quality, color, and material of the sofa and chair did not meet your expectations. We take customer feedback seriously and will use your comments to improve our product descriptions and quality control processes. If you have any specific concerns or questions about your order, please don't hesitate to contact our customer service team for further assistance. Sincerely, Levin Furniture & Mattress
Found furniture that I liked but our sales person, who was friendly, seemed to be new and struggled to answer questions and struggled with the computer screen and printer. He failed to give an explanation of the platinum warranty that I purchased and did not give me a printed copy, which I didn't realize until I got home. I have nothing to explain what I get for my $400. I called Customer Service and requested a copy be mailed to me. I also wish I had asked questions about the fabric and care.
Business response:
We appreciate your input regarding your recent experience at Levin Furniture and Mattress Greensburg. Thank you for reaching out about the platinum warranty and fabric care questions. We apologize that our sales associate was unable to provide you with complete information and a printed copy of the warranty at the time of your purchase. We understand how important it is to have clear details about your investment. We're glad you contacted our Customer Service team to request a mailed copy of the warranty. We value your busin... read more
Approved for 3000 pay later is a joke. Had it not been for my fiancé I would have walked out.
Business response:
Hello Tom, thank you for taking the time to share your experience. It is our goal to provide an exceptional level of service. We would love to know what it would take for us to make your experience exceptional. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795 so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Delivered 3 chairs. Never unwrapped them. Just put them in my waiting room & left.
Business response:
Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. We sincerely apologize for the unsatisfactory delivery service you received, where the chairs were left unwrapped in your waiting room. This falls short of our usual standards, and we would like to address this issue promptly. Please contact us at (724) 834-3550 to discuss this matter further, so we can better understand the situation and work towards a resolution that meets your expectations. Sincerely, Levin Furniture & Matt... read more
Jessica was wonderful very knowledgeable on all my questions
Business response:
Hello Wendy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Jessy was so knowable about our purchase
Business response:
Hello Sue, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture & Mattress Greensburg
How is Levin Furniture & Mattress Greensburg rated?
Levin Furniture & Mattress Greensburg has a 4.8 star rating with 2,527 reviews.
When is Levin Furniture & Mattress Greensburg open?
Levin Furniture & Mattress Greensburg is closed now. It will open at 10:00 a.m.