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LightRx - Naperville
- Naperville, IL
About this business
Location details
1763 Freedom Dr, Suite 125, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I went into ************ location for a consultation and was excepted for financial assistance thru a credit union. I swear I thought eventually Id have to sign paperwork first before this theyd release $6000 over to LightRx in my name. LightRx explained their plan was $6000 for 16 laser like treatments including Venus ****** treatments for my abdominal. I scheduled 2 appointments for the week of June 2021. However I went home thought about it and decided to cancel all appointments and procedures. Two weeks later they told m... read more
Business response:
We have reached out to the financing company and cancelled the account in full. ****** does not owe anything to the financing company and will not be billed in the future.
Terrible company. Before I purchased the sculptra pack, they were calling regularly. Now that I am not able to finish the last 2 treatments and I have requested a refund for the last two treatments this company has gone ghost. I have called the manager, headquarters company and emailed them. It shouldn't take all thus hassle to get a refund. The worst part is they aren't saying No, they aren't saying anything. Save yourself the stress and aggravation and don't deal with this shady company. There rating should be -0. One star... read more
Cant believe I doesnt over $2000 for treatments Im unable to use at this point. Lifestyle has changed severely since I was home full time with my kids while in virtual school. I had a full time tutor which allowed me to make my appointments. Now that Ive had to return to work full time and get my 3 kids to their various after school activities I dont have the time or anyone to watch my kids to make appointments. Really wish Id been able to at least get the money back for what Im unable to use. Horrible policy.
Business response:
****** purchased our 1 Area - Treat2Complete for Body Contouring, this package consists of 3 ********************* treatments and 8 ************************ for $2970. We offer package discounts that are applied and only valid on packages. In the event that an area was purchased, started and then cancelled, the treatment price without the package discount is owed. The ********************* is $1200 per treatment and the Venus ****** is $350 per treatment. She completed $1900 in treatments (1 Bliss & 2 ****** treatments). She... read more
I was injured during laser lipo. I sustained nerve damage and a second degree burn. I saw three doctors, two specialists and had several appointments at a wound clinic for treatment. It’s been painful. From the beginning I received bad advice from the clinic location during the appointment in which I was injured and immediately after. In addition, my medical expenses remain I reimbursed. My doctors warned me not to return. Beyond that I am highly disappointed with the offices lack of response and the irresponsible nature by ... read more
Business response:
Hi Faith, thank you for reaching back out. To our knowledge, this has been resolved, with a reimbursement check being sent to you on August 13, 2021. If you have not received it, please reach out to us directly so we can confirm your address.
I received several services from the Indianapolis location. Treatments included legacy, Tummy Laser Lipo, and Viva (or stretch mark treatment). Absolutely nothing worked! Particularly, rectifying scars caused by stretch marks. I was shown several pictures of scars (much more prominent than mine) that were "apparently" transformed because of the stretch mark procedure. I received advice from the technicians and managers/owner that the treatment would work. I went through the entire process to no avail. In fact, not only did t... read more
Where do I begin? I purchased a groupon for six treatments. NOTHING was explained well, I was immediately encouraged to apply for TWO different financing offers so that I could "get everything I wanted done." -- Besides the fact that she had me apply to 2 different companies when one would have covered the monies needed for my treatment (and this is all BEYOND my original six I was supposed to get ...) I called the next day (within actually TWELVE HOURS...WELL WITHIN the 36 required to cancel any signed contracts ...) and ap... read more
Business response:
On 6/14/2021 both financing accounts were closed and Beth should not owe anything to either account.
The staff is pleasant but when I begin getting where I couldn’t go back due to arthritis and now I have skin cancer I requested a refund on remaining and was told no. I’m need the refund to care for my skin with a dermatologist and treatment for my back. I’m still paying $3000 on my credit card for treatments.
I have purchased treatment for myself and my cousin total of over 25,600 approx. In 2019. Did a few treatments, because we moved could not continue. Explain this to local location in Charlotte NC, about refund. Said I just missed refund because they go out once a month,. Will be done following month (April). Well just received $7300, which is not correct told call corporate because they handle refund. So left 3 messages with someone telling me supervisor will callback. As of today nothing. They are smiles when taking your mo... read more
Business response:
Sharon purchased $14,400 worth of treatments, She purchased 5 SculpSures, and did not received any of these, we refunded her $4500 for those unused treatments. She also purchased RxLipo (5 packages/areas = 50 Treatments) & Venus Legacy (6 packages/areas = 60 Treatments). When a full package is purchased, a 70% off discount is applied to the whole package. In the event that an area was purchased, started and then cancelled, the treatment price without the package discount is owed. Sharon received 30 total RxLipo's x $150 per... read more
On June 29, 2018, I paid $2,250.00 to Light Rx at its location in Burlington, MA for a package of ten (10) cosmetic treatments to remove cellulite from my thighs and buttocks. On the recommendation of staff, I scheduled my first treatment in September (September 5, 2018). Again, on staff recommendation, I rescheduled the remaining nine treatments in January and February 2019. When I went to the facility for my second treatment on January 2, 2019, I discovered the facility was closed. I was not contacted about the closure. No... read more
Frequently asked questions about LightRx - Naperville
How is LightRx - Naperville rated?
LightRx - Naperville has a 3.7 star rating with 506 reviews.
When is LightRx - Naperville open?
LightRx - Naperville is closed now. It will open at 10:00 a.m.