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LightRx - Novi

4.4
  • Novi, MI

About this business

Location details

44150 W 12 Mile Rd, #200, Novi, MI, 48377, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.4272 reviews
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Kristin S.'s profile image
Kristin S. 
10 months ago

I thought i would get better results. 

Business response:

We understand you expected better results. Please feel free to reach out to us at (248) 513-8511 to discuss your concerns further. Thank you for your feedback. 

Minda M.'s profile image
Minda M. 
2 years ago

I spent over &4000 dollars of hard earned money…and weeks and weeks.. and hours and hours of my time for almost NO RESULTS!! And as my treatment was coming to a close.. the tech started telling me I needed more and different treatments every single week…. SO DISAPPOINTED!! DO NOT WASTE YOUR MONEY! 

Business response:

Hi Minda , We are sorry to see this star rating. We will reach out to discuss your experience further. 

Adam J.'s profile image
Adam J. 
6 years ago

They filed bankruptcy on 2/22/19. DO NOT GO TO ANY LIGHTRX. They are still trying to take peoples money. Scott D. MacDonald and RIchard Morgan are the owners. THey did this 4 years ago under a different company name and now did it again to steal peoples money. You have until May to file your claim against them so people can see how much money they scammed and stole. www.bmcgroup.com/lightrx 

cathy92cory@att.net's profile image
cathy92cory@att.net 
6 years ago

Been calling and no one has called me back I'm trying to get my refund back been months please help me 

Jessicah French bulldog l.'s profile image
Jessicah French bulldog l. 
7 years ago

No call back from novi office like I was promised very upset with this company will be reporting them to the BBB I recently discovered the the location that I have been receiving services from permanently closed without informing any of its clients. I am absolutely sickened by this, as I have purchased several thousands of dollars worth of services from this company and have not received all of my treatments. I have not been in several months was promised a refund 

Lisa S.'s profile image
Lisa S. 
7 years ago

I purchased a venus package of 10 visits for $4500. After 10 visits and not seeing results they gave me 4 complimentary visits. Still no change. They said some people just don't get the results they are looking for. Well for $4500 I expected to see results. I'm very disappointed that they did not suggest anything more other than asking me to purchase more visits. Why would I purchase more visits when the visits I paid for did not work. On a positive note, the girls that work there are very sweet and nice. 

Nicole F.'s profile image
Nicole F. 
8 years ago

Absolutely terrible they still owe me money for services that were never completed. Follow through is terrible stay clear of them :( 

Cayla's profile image
Cayla 
8 years ago

How much is it just for forehead skin tightening 

Frequently asked questions about LightRx - Novi

How is LightRx - Novi rated?

LightRx - Novi has a 4.4 star rating with 272 reviews. 

When is LightRx - Novi open?

LightRx - Novi is closed now. It will open at 10:00 a.m.