Lily Hall - A Boutique Hotel

4.5

Hotels
Pensacola, FL

About this business

Hospitality Hotels

Location details

415 North Alcaniz Street, Pensacola, FL, 32501, United States

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4.5375 reviews

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Lola

3 years ago

Wonderful

Russell

a month ago

Will never be back! No parking Not a lot

Amy

2 months ago

Bad

Myers

4 months ago

Fair

Abby

5 months ago

Mid Keypad entry Super nice and cool grass

Rhonda

6 months ago

Unfortunate. See above Brother Fox -attached to Lily Hall was the best part of the stay. We ate there 2 nights out of three. Location was good. I did not like location of my room. Had to go outside and down stairs. I did appreciate the hand rails. My children saw me in safely. Operating a/c was inconsistent. Freezing during day and hot at night. All in all, I could not recommend this hotel.

Business response:

Hi Rhonda! We are so sorry to learn of this after your stay and would have loved the opportunity to address your a/c unit and any other concerns if provided the chance. The Pilar room description does state it has an exterior access and sorry to hear that was missed during the booking process. We hope the ceremony was beautiful and appreciate you choosing to be our guest.

Jennifer

11 months ago

I liked the initial vibe but after waking up due to neighbors amorous noises I wanted to leave right away. We had one ni Walls very thin Ice machine broken Wish they offered breakfast Restaurant Brother Hen on the pricey side Tried to get into Sister Hen Speakeasy but full Decor was lovely. Lounge area nice

Ashley

a year ago

It was fine. Don’t know that I would stay there again, though. The noise level was terrible. The building was very interesting and clean.

Business response:

hank you for sharing your feedback. We're glad you appreciated the building's uniqueness and cleanliness, but we're sorry to hear that noise was an issue during your stay. We understand how important a quiet environment is and will take your comments into consideration as we work to improve. If you decide to give us another chance in the future, we'd love the opportunity to provide you with a better experience!

Frank

2 years ago

Did not meet my expectations. Will not stay again. Hot water ran out very quickly. Bed not so comfortable. Nice aesthetic

Business response:

Thank you for staying with us and taking the time to leave a review for us Frank. I apologize for the challenges that you faced during your stay. We hope you are able to reconsider as we would love to have you as a guest here again and give you the experience you deserve here!