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Liveaquaria
- E-Commerce
- Rhinelander, WI
About this business
Location details
2389 Air Park Rd, Rhinelander, WI, 54501, United States
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Weather grounded shipment called to ask what I needed to do if it was bad and was not a warm call.
Unfortunately, the FedEx package was delayed, and the fish arrive dead. However, the replacement process was easy.
Relieved my package survived FedX.
The quality of the animals was satisfactory. I expected the animals to ship on a Monday and received on Tuesday, but instead they were shipped on a Thursday and received on Friday. Emailed instructions from LiveAquaria said to be home and sign for the shipment, but FedEx did not require a signature upon receipt. My family had to change plans and remain home all day in anticipation of the delivery, which turned out to be unnecessary.
They answered my questions before I made my purchase and the fish are doing well two weeks after receiving them. My only recommendation would be not to order during a bitterly cold spell for customers in the north.FedEx was delayed in making my delivery and did not notify me when leaving the fish outside my door in low 20° weather. Even with warming packets, the box and water was very cold and only one of six fish were moving. Thankfully, they all revived after warming up and are doing well.
really good!
I love this company
Always good product
will updayte after i receive the merch.
Frequently asked questions about Liveaquaria
How is Liveaquaria rated?
Liveaquaria has a 4.4 star rating with 19,012 reviews.
When is Liveaquaria open?
Liveaquaria is open now. It is open 24/7.