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Lumos Dental
- Dentists
- Edmonton, AB
About this business
Location details
205-9562 82 Ave NW, Edmonton, AB, T6C 0Z8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a lot of problems with my teeth and was really overwhelmed about it. I went in to this dental clinic and Dr. Shah really helped me out a lot and fixed all the problems i had with my teeth. Overall I'm really grateful i visited this clinic the dentists and staff are really polite and welcoming.
Great Doctor went in for a serious tooth ache and he treated my tooth by suggesting a root canal treatment the procedure went excellently and i left feeling very satisfied that the pain was gone. If you want a trust worthy dentist i would recommend doctor shah.
I found him to be very practical and conservative and not interested in pushing expensive, complicated and unnecessary treatments like a lot of dentists I've been to. I found out that he's volunteered overseas treating kids while in dental school and every year since he graduated. The clinic can be very busy at times because they see a lot of emergency patients so I've been waiting a bit longer than I've wanted to at times but the staff has always been very accommodating. His staff is wonderful and helped guide me through in... read more
Pretty bad experience with Dr. Shah. I'd agree re: bedside manners and arrogance. This is my 2nd time visiting him. I know, stupid me.
wish Shah learned how to speak with his patients. some basic patient etiquette and communication skills. had a small procedure done with him. prior to the procedure, I had various questions for him and he dismissed me as in "stop wasting my time" ... totally rushed through the procedure as well, was quite painful actually. absolute junk!
Business response:
Dr. Shah always makes time to explain and answer any questions from his patients. If you feel your questions and concerns haven't been addressed, please do let us know. Patient education and engaging our patients in their own care is really important to us. We look forward to serving you and answering any questions you have! :)
Dr. Shah has a lot to learn about customer service and patient engagement. Extremely painful tooth filling. I approached him a few days later with feedback, he was extremely rude and arrogant ... "I've done this numerous times, I don't need you to tell me how to do my job!" was his response. Never going back again!
Terrible experience similar to those that have been written before me. Treated like a number that was quickly shuffled out as soon as he realized that my issue was more complex and it wouldn't be a quick buck to be made. Attitude was condescending and no patience at all
Business response:
We're sorry you felt this way. Whenever one of our patients have complex needs we make sure to refer and work with dental specialists who are able to offer appropriate, specialized care. Please feel free to come in and discuss your treatment needs and experience anytime. If there's any way we can help at all, we definitely will.
After having visited Dr. Shah-arlatan several times, I regretted my decision to have gone with him for my treatment. He loves to upsell and throw procedures at you that you don't necessarily need. Do your due diligence. Always ask around and get second/third opinions from other dentists. Choose a provider that works for you, is genuine, and isn't a money monger. Plus, his clinic has the most unpleasant receptionist.
Dr. S is the best a**wipe your dental dollars can buy. He quoted me $4500 for work and goes to me "look, be grateful, this is a great deal since it's discounted". I advised him to not pull my crowns and just the teeth, but he didn't want to do that. That same job was quoted at $2000 at a different dentist. He gave me a bad vibe to begin with, just his body language, thankfully I didn't go ahead with him.
Frequently asked questions about Lumos Dental
How is Lumos Dental rated?
Lumos Dental has a 4.8 star rating with 360 reviews.
When is Lumos Dental open?
Lumos Dental is closed now. It will open tomorrow at 9:00 a.m.