Luray Layne | Loan Officer | Primary Residential Mortgage, Inc.

Dawn Veronica F. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

He was very hard working to get us in our home. He was working very hard with him team to figure all the information out on our special circumstances. Always telling us they are here for us. We are so thankful for all his help. 

Elizabeth L S. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Mr. Lou Layne was completely professional and thorough in every way. He answered all of my questions and even when I knew he was very busy, he took time to respond to my texts or emails right away. He always responded so I had ample documentation that he was on top of every detail of my lender process. I would recommend him and his organization any time and his associates also were very thorough. Thank you. 

Patricia C. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Lou was extremely professional and very helpful through this process. 

George Barry C. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Very accessible, professional & help answer all our quesitions 

Allen Raymond L. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Lou did a fantastic job with our mortgage, his communication and attention to detail is unsurpassed. 

ISAAC R M. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

1 

Stephen J. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Continuous communication and feedback specific to the status of my loan application, the review process and final funding. 

Beulah F M. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

I would have liked to send over information one time only but in all Fairness I had a problem with transferring the information to them and was always working to get more information, I haven't worked this hard in a long time, they gave me a list to send, then they needed more, I think they needed more better communication. I'm happy in the end it all worked out. 

Ruben M G. 

Verified by Primary Residential Mortgage, Inc.

4 years ago

The entire experience with this company was very unpleasant. No communication, on several occasions I had to reach out and call and staff was not helpful nor did they care about good communication or good customer service. In fact some staff were rude.