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Lynridge of San Antonio Assisted Living & Memory Care
- Assisted Living Facilities
- San Antonio, TX
About this business
Location details
15430 Huebner Rd, San Antonio, TX, 78248, United States
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When it comes to the friendliness of the staff I gave them a 5 (my opinion - my Mom's opinion differs, but she has some paranoia as part of her dementia). For the meals and dining (my Mom's opinion, not enough variety, too much pepper, not enough comfort food, like mac & cheese). Based on the experience we have had with Heartis San Antonio we have recommended this community to families and we would continue to
Business response:
Thank you so much for taking the time to leave this review for Heartis San Antonio. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks.
When my father moved in to Heartis, the admin/executive staff was in upheaval. The rates and policies seem to vary, based on who you talked with. Still, they stood by all of the written info we received. Their care staff members are top-notch and wonderfully friendly. Also, the food is great. Activities Director and Chef are excellent! Hope they get an Executive Director and Business Manager who continues the real community feel at Heartis.
Business response:
Thanks for the great review Mary! We are so happy to hear our team at Heartis San Antonio has provided such attentive care, and your review is greatly appreciated.
I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my parents. All have said the same. Communication has been good. There was a rough patch at the beginning. But I suspect it was on our part as much as anything. Being new and all. I feel very comfortable with my parents being here. It gives m... read more
Business response:
Hi Carrie, Thank you for your kind words. We are happy to hear your loved one is feeling cared for and comfortable at Heartis San Antonio. We always strive to care for our residents and give them the best quality of life here.
They are caring and you can tell it's genuine. I would recommend to others.
Business response:
Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis San Antonio. Thank you so much for taking the time to leave this feedback.
My aunt has been a patient at Heartis San Antonio for about a year. It has been and continues to be a fantastic experience. [name removed] and [name removed], the directors, are always kind and friendly, keep an open line of communication available, and most importantly, ensure that the residents are properly cared for and safe. If you are wanting to place a loved one in a community, I highly recommend that you visit Heartis. My mother was even encouraged to move from her current residence at [removed].
Business response:
Hi Abirra, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis San Antonio Assisted Living. Thank you so much for taking the time to leave this feedback.
The facility is just gorgeous. I have always been met with smiles and friendliness of the staff. It would be nice, if the medical team informed me when my loved one is running low on medication. They can improve on communication, and they can offer better food options. Also, they keep the residents active with the activites.
Business response:
Hi there, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.
I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.
Business response:
Thank you so much for taking the time to leave this review. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thank you!
Our family had an in person tour and this was our second choice it was a great tour and seemed to have great activities.
We had a good experience with the facility itself and the administrator, but there was a lot of turnover in the caregivers. There is not enough caregivers in that large of a facility to properly take of those who do need help. The same goes for their memory care facility. If you have a family member who needs some care, then they may not always get it. I would recommend the facility for more independent people.
Frequently asked questions about Lynridge of San Antonio Assisted Living & Memory Care
How is Lynridge of San Antonio Assisted Living & Memory Care rated?
Lynridge of San Antonio Assisted Living & Memory Care has a 4.5 star rating with 205 reviews.
When is Lynridge of San Antonio Assisted Living & Memory Care open?
Lynridge of San Antonio Assisted Living & Memory Care is open now. It is open 24/7.