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Madison House Assisted Living Community
- Kirkland, WA
About this business
This luxurious assisted living community, Madison House, provides abundant choices to accommodate each of our ladies and gentlemen. Enjoy maintenance-free apartment living, an engaging social environment, and the peace of mind of 24 hour licensed nursing staff on-site.
Location details
12215 Northeast 128th St, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our family very much appreciated Madison House while Grandma was living there. The caregivers took amazing care of her. Always respectfully and with kindness. I slept well knowing she was looked after and safe. From the very first conversation with [name removed], To the very last conversation with [name removed], we felt love and support. One of the first things I noticed during our tour was the detail and care given to maintaining the property. The chair rail was clean of dust. I also appreciated that all residents and sta... read more
Business response:
Hi Carlene, We are so glad that your Grandma loved her experience at Madison House. Our team there really goes above and beyond for every single resident and we are glad you got to witness that too.
My mom found the residents quite friendly during our initial walk through which ultimately is what made her choose Madison House. The staff are all fabulous. They get to know the residents very quickly making the transition easy.
Business response:
Thank you for your wonderful review of Madison House!
We have met many residents who encourage building friendships with each other. They invite Grandma and her family to activities. They sit down at her table for breakfast to have a conversation. The staff strives for a culture of positive attitude. Even as a family member who visits probably far too often the residents and staff treat me as a friend. Oh, for one specific example of how the staff and residents react to feedback. We read the rulebook about dining room, etiquette for family and friends. The rules have shifted du... read more
Business response:
Thank you for this wonderful review of Madison House, Carlene. We are deeply grateful that you took the time to leave us such a detailed review to let us know how we are doing. We appreciate your thoughts about how we can learn and grow together to communicate even better! Thank you so very much for giving us opportunities to learn and grow. Please don't hesitate to reach out with any additional questions!
My loved one liked the food. As far as activities, they need to keep staff retention. The nursing care also needs to improve. They lost a lot of staff members. The in-house therapy was really good. My advice to other families, looking to place their loved one here, is to show up and pay attention. As a family member go several times a week, to check on your loved one.
Business response:
KD, Thank you for sharing your candid review of Madison House Independent and Assisted Living Community. Our team appreciates your compliments and feedback as it will help our community improve and continue to provide the best living experiences anywhere for our residents. Thank you again.
Madison House is a great community. It's charm is warm and inviting. Care staff and servers are amazing. My moms housekeeper is great. The leadership truly cares and exceeds expectations.
Business response:
Julie W, Your comments and compliments truly made our day. At Madison House, we aim to offer the best of Distinctive Assisted Living and receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how our community and staff impressed you. It means a lot to us.
Madison House is a beautiful facility that seemed to be very well run. It just did not check all of our boxes. It was too big for my friend, we were looking for something smaller and more personal.
Business response:
Thanks so much for the positive review about your short time with us! At Madison House, we strive to 'create happiness by providing the finest living experience anywhere.' Your compliments are a gift to our staff and our community. If we can assist you in any other way or answer additional questions you may have, please always feel welcome to reach out to us!
Within hours of moving into the community my dad needed medical care as he got very sick. In hindsight he had been fighting off pneumonia for a few weeks. My mom pulled the emergency cord and in a minute or two several staff members came to their apartment including one of the RNs. He is still having medical struggles and the staff is superb!
Business response:
Maria A., Thank you for your glowing review of Madison House and for trusting us with the care of your father. Our residents' care is always our top priority, and we're delighted to know that we could give you that ease of mind. Receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how our community's team members impressed you. It means a lot to us. Thank you!
My Mom has been at Madison House for almost 3 yrs. She wishes she had come sooner. She truly loves the amazing and interesting residents that she has come to know. Once after being in the hospital and rehab for over 2 months she couldn’t wait to return “home” to MH. During this virus quarantine we are all grateful for the extra care that MH provides. Unlike being in her former home, she sees care givers at least 6 times a day! She feels comfortable and well taken cared of. Kudos to all the staff and support team at Madison H... read more
Business response:
Annie, Thank you so much for taking the time to share your positive experience at Madison House. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! - Jeni Kuhnly, Executive Director
[Name removed] was very enthusiastic and helpful. She followed up after our tour. It wasn't the right option for my mother.
Business response:
Your comments and compliments truly made our day. At Madison House, we aim to offer the best of assisted living and luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how Madison House community impressed you, it means a lot to us. Thank You! - Jeni Kuhnly, Executive Director
Frequently asked questions about Madison House Assisted Living Community
How is Madison House Assisted Living Community rated?
Madison House Assisted Living Community has a 4.7 star rating with 76 reviews.
When is Madison House Assisted Living Community open?
Madison House Assisted Living Community is open now. It will close tomorrow at 12:00 a.m.