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Madison House Assisted Living Community
- Kirkland, WA
About this business
Location details
12215 Northeast 128th St, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Things are going very well. As far as I know, the staff is great and the facility is well maintained. We do not have any complaints with Madison House. So far, the facility is doing a pretty good job overall.
The only problem that I see is that you have to wait too long and spend too much time getting the meals. The food itself is fine, they just need to clean up the service. The accommodations for the room are fine and the maid service is fine and they have plenty of amenities. It is an excellent place.
Value was equal to or better to what I saw at other places. For the price, it was the best deal. I like everything about this place. It's very nice, it's friendly, the food is terrific. They're about to remodel, so it will be even nicer. My father likes it. He's doing really well. He likes that it's close to me and his other daughters. It is nicer than the facility where he was living before.
Madison House is my first choice of the retirement homes I have seen so far. Very comfortable, residents seemed happier and more engaged than other places. A number of staff have worked many years there. Close to two of mom's doctors.
This communities location was far out and there was nothing like shopping or anything close. This community was more good for scenic views and it was more expensive.
Business response:
Laura L, Thanks so much for the positive review about your short time with us! At Madison House, we strive to 'create happiness by providing the finest living experience anywhere.' While we are very fortunate to be surrounded by beautiful scenic views that many of our residents enjoy, we are also right up the street from the Totem Lake Mall! If we can assist you in any other way or answer additional questions you may have, please always feel welcome to reach out to us!
Apartments are old and tired looking with old appliances that no longer work well. Air conditioner and heaters old and noisy. Pool out of commission and likely will not be repaired and reopened. The Bistro has been closed and also not likely to be reopened. Hall carpets dirty and worn. Apartment maintenance needs can take days before addressed. They constantly run out of dinner menu options and deserts. NOT the luxury living they advertise.
Business response:
Ev B, Thank you for taking the time to share your candid feedback on Madison House Independent & Assisted Living Community. We take all reviews seriously and value your input. We are saddened to hear about your loved one's experience with our community, as it does not reflect our common purpose to 'create happiness by providing the finest living experience anywhere.' If you are comfortable, please reach out to our community at (425) 821-8210, as we would like to discuss your concerns further to improve our community and cont... read more
Frequently asked questions about Madison House Assisted Living Community
How is Madison House Assisted Living Community rated?
Madison House Assisted Living Community has a 4.4 star rating with 91 reviews.
When is Madison House Assisted Living Community open?
Madison House Assisted Living Community is open now. It will close tomorrow at 12:00 a.m.