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Madison Reed Hair Color Bar Ardmore

4.1

About this business

Location details

109 Coulter Ave, Suite A, Ardmore, PA, 19003, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1107 reviews
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Keira S.'s profile image
Keira S. 
rating
4 months ago

I've been a loyal client at MR for nearly three years. Typically, at the end of summer when my hair gets very blonde, they tone it down to avoid brassiness, and I've always been happy with the results. However, about two months ago I requested the same service, and the colorist (Brazilian, though I don't recall her name) instead dyed my hair a dark brown. She assured me I would grow to like it, but unfortunately I did not. When I tried to call the salon directly, I was routed to a call center, so I drove back the next day. ... read more

Business response:

Thank you for the kind words, Keira! We always love to hear that our guests love their hair color. We are sincerely sorry to hear about the ongoing timing issue and will share this with the team. We know your time is valuable and we apologize for those delays. We look forward to seeing you again soon - and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started. 

Margaret A.'s profile image
Margaret A. 
rating
4 months ago

My appointment was at 4:30pm Pam dyed my hair and was done in 20 minutes. She was fast but missed some gray hairs. She asked me 40 mins to leave the dye in, I said yes. My scalp started to burn I realized it was 6pm. I'm looking around and the only person was there was the shampoo girl she was doing a blowout. I kindly asked her I need my hair wash. She had to stop and wash my hair and some other woman. The woman spoke up and said it's 40 mins. I felt bad for the woman that was getting her blowout. She had to wait till we g... read more

Business response:

Hi Margaret, thank you for taking the time to send us this feedback and we are sorry to hear you did not get full coverage. We have reached out to you privately to discuss your concerns. 

Keira S.'s profile image
Keira S. 
rating
a year ago

I have been going to the MR Ardmore and KOP locations for over 2 years. My hair color is consistent and overall I have had a good experience. Lately I have experienced timing issues. I'll arrive on time for my appointment and have waited up to 40 minutes for my appointment to start. My appointment all in should be around an hour, so I end up being at the salon for 2 hours. This needs to be worked on so clients aren't sitting there frustrated, which I noticed in my last appointment. Another woman was in the same situation. J... read more

Business response:

Thank you for the kind words, Keira! We always love to hear that our guests love their hair color. We are sincerely sorry to hear about the ongoing timing issue and will share this with the team. We know your time is valuable and we apologize for those delays. We look forward to seeing you again soon - and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started. 

Monica C.'s profile image
Monica C. 
rating
3 years ago

Terrible atmospher, I was greeted when I walked in, that was it! No one talked to me the entire time, not that I need to be doated over but geez a little positive conversation would have been slightly nice given it was my first visit. When it was time for my shampoo the stylist ask the shampoo girl if she had time to shampoo my hair and she said "I guess so" I'm like, ok that make me feel really welcome! The professionalism is absolutely TERRIBLE. Is seems as if they had no knowledge of the chemistry of hair color, I answe... read more

Business response:

Hi Monica, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Ann G.'s profile image
Ann G. 
rating
4 years ago

I am coming from an hour away to get my hair colored. I joined Madison Reed when in Georgia and moved so I am new to the area. I missed a turn on the turnpike and knew I would be 10 minutes late, so I called and left a message. The salon hadn't even opened yet, which lets me know they would not have been set to start immediately at 10 sharp, but someone called me back at 10:06 and let me know that they had a 10 minute grace period. Not understanding completely what that meant, I said "great." I thought she was letting me kno... read more

Kristin D.'s profile image
Kristin D. 
rating
4 years ago

Madison Reed has one job. Color. I am new to the area and was looking for a new salon because I was looking for a change. Plus my hair had been lightened and fried by a previous salon. However, now I only wanted a color that would be gentle to my fragile hair and cover my roots and even it out. I saw Stephanie and she suggested a color that was 'one level darker' than what I currently had and would still provide some dimension, which is what I wanted. It is not what I got. It's now a flat black. Again, the colorists there ha... read more

Business response:

Hi Kristin, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Ardmore

How is Madison Reed Hair Color Bar Ardmore rated?

Madison Reed Hair Color Bar Ardmore has a 4.1 star rating with 107 reviews. 

When is Madison Reed Hair Color Bar Ardmore open?

Madison Reed Hair Color Bar Ardmore is closed now. It will open tomorrow at 10:00 a.m.