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Madison Reed Hair Color Bar Eastchester
- Hair Salons
- Scarsdale, NY
About this business
Location details
719 White Plains Rd, Space A, Scarsdale, NY, 10583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Went in for root touch-up and gloss! Was promptly greeted by Emily, she was walked me through how we color match my root color (so high tech). Was able to work while color proceed. Her hands are magical at the shampoo station! Highly recommended, and ask for Emily!!
Business response:
Thank you for taking the time to share your experience, Gracie! We will be sure to pass along your kind words too Emily. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next order when you refer a friend, visit madison-reed.com/refer to get started.
I absolutely love everything about my hair! Great vibe & pleasant energy! Thank you for making me feel & look beautiful!
Business response:
Thank you for the kind words, Theresa! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
Arrived on time for my appointment. After waiting at check for several minutes someone finally came & told me to take a chair. sat for twenty minutes with no acknowledgment of my being there finally got up & left. Staff is rude & not engaged with customers. Very unfriendly & unhelpful vibe.
Business response:
Hi Amy, thank you for taking the time to send us this feedback and we are sorry to hear about this experience. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I bought the dye to dye my own hair When I washed out the dye a lot of my hair came off Weeks later as I comb my hair strands of hair comes off I never had this problem before I wish I have read previous reviews of this product
Business response:
Hi Jamal, we're so sorry to hear about your experience and we want to provide assistance. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. Our permanent hair color formulas have been clinically tested under the supervision of Dr. Zoe Diana Draelos, MD as part of our goal to maintain the highest standards of product safety and quality. A clinical study comprised of par... read more
I do not go here for color services however, I went to purchase a gift card for my friend. When I walked in, there was no one at the front desk however there were two employees were in the back working on clients. The manager barely looked up at me to ask me if I needed assistance. I had to talk loudly so that she could hear me over the blow dryer. At that point I politely asked for a gift card. She said you're "gonna" (yes gonna) have to wait, there are only two of us here. How about being a bit more polite and say, pleas... read more
Business response:
Hi Sue, we are sorry to hear about your experience. Please reach out to us at colorcrew@madison-reed.com so we can discuss your experience.
First off I was charged much more than when I booked online. I went in asking for the same thing I paid for, was told a full head of foil...which okay I don't do hair so I wasn't aware this wasn't a bolyage process. THEN my person wasn't feeling well, I had an assistant helping & I specifically heard him tell her to check me in 5 min. Those min went by...& I waited & waited, until my anxiety was bad & asked the lady next to me why she never came back. She ended up waiting longer then asked someone walking by to grab her ... read more
Business response:
Hi Christina, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Supercuts for hair color. You get whoemever happens to be available when you walk in. I asked the person to match the lightest hair on my head and warned her that my hair really soaks up color and to go lighter then one would assume (I said I would rather my hair turn out too light then too dark). She either didn't listen or had no clue what she was doing since my hair turned out almost black (not a light golden brown I asked for).
Business response:
Hi Jill, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
No communication on exactly what your services were. Didn't find out until I arrived for my appointment. When I was told that they couldn't help me I was confused. The lady I dealt with was unable to explain logically why she couldn't service me.
Business response:
Hi Christy, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit, we should always be very detailed and forthcoming with regards to services and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
Third time coming here. First 2 times it was great. This most recent time in the Eastchester salon, the colorist got hair dye on my entire neck and half my face!!! It was so sloppy! Wish we could request colorists
Business response:
Hi Julie, we're sorry to hear that you were stained and that color was on your neck and face during your recent visit and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you.
Frequently asked questions about Madison Reed Hair Color Bar Eastchester
How is Madison Reed Hair Color Bar Eastchester rated?
Madison Reed Hair Color Bar Eastchester has a 4.1 star rating with 177 reviews.
When is Madison Reed Hair Color Bar Eastchester open?
Madison Reed Hair Color Bar Eastchester is closed now. It will open tomorrow at 8:00 a.m.