Madison Reed Hair Color Bar Eastchester

4.1

Hair Salons
Scarsdale, NY

About this business

Beauty Hair Salons

Location details

719 White Plains Rd, Space A, Scarsdale, NY, 10583, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 5:00 p.m.

4.1177 reviews

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G G.

2 years ago

Stay away. !!! Not one person knows what they are doing !!!! Rude , understaffed , they hop from one person to the next . No one there to wash the color out of your hair. . I promise you stay away. !!!!!!!!!!!!! . They are a bunch of kids , want to be hairstylists!!!!!!.... How can 3 people be coloring 6//7/8 people's hair at same time. It's a factory. And not cheap. There is one girl to wash hair. They leave to take there breaks in middle of taking care of customer. I hope there are cameras in this store so ... read more

Business response:

Hi G G., thank you for taking the time to send us this feedback. We would like to apologize for your experiences and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.

Yelena S.

2 years ago

I came in 2 min late then my appointment +10 min grace period. Was in the store already when they were ringing up a customer. I was nice and did not rush to let them know I am here. They rescheduled my appointment to 45 min later because of me being 2 min late! I have been with this salon for last 4 years and every time they are booked up and in a rush with other clients not servicing me on time I NEVER EVER was upset/rushed them/ or anything. I always would wait as long as needed. One time I needed to be treated with the ... read more

Business response:

Hi Yelena, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you?. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Leon M.

2 years ago

The worst! First off, calling the Eastchester location nobody ever answers the phone. Secondly, my husband went to the Eastchester location since nobody was answering the phone to pick up a box of my color. But when he got there, he was ignored by the staff. He patiently waited 30 minutes and not one person asked if they could help him. He finally spoke up, and the girl that did approach him, had a nasty attitude as if he was bothering her. I will never go back!

Business response:

Hi Leon, we're sorry to hear about the delay in your greeting and purchase process during your recent visit and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you.

Kelly F.

4 years ago

I love that this place exists and that I can be a member and get my roots done without harming my hair. It's a great thing. However, one issue is their sinks. They completely skimped on that-- they are the kind of sinks that absolutely KILL your neck-- it's just that skinny place where you have to rest your neck with the full weight of your head-- like in 1982 when those were the only kind of sinks there were. Before they figured out how barbaric and unnecessary it to actually cause people pain when you wash their hair. I ha... read more

Business response:

This just made our day, Kelly! Thank you for taking the time to share your experience. We will pass along your feedback and greatly appreciate it. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!