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Madison Reed Hair Color Bar Laguna Niguel

4.6

About this business

Location details

24022 Aliso Creek Road, Suite B, Laguna Niguel, CA, 92677, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6157 reviews
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Crystal H.'s profile image
Crystal H. 
rating
a year ago

Madison Reed Hair Color Bar is new, and I'm so happy they opened! They are very reasonably priced, which is perfect for someone like me who's on a strict budget. You get salon quality results without the high salon prices.I walked in with light hair and walked out a brunette, and I couldn't be happier with the results. The staff was so friendly and helpful from start to finish. They really take the time to listen to what you want, and one thing I really appreciated is that they never tried to upsell me on anything. If you wa... read more

Business response:

Thank you for the kind words, Crystal! We always love to hear that our guests love their hair color. It is great to know you you found the staff friendly and helpful. We look forward to seeing you again soon for another fabulous experience- and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started. 

Shirley K.'s profile image
Shirley K. 
rating
a week ago

DISHONEST, UNPROFESSIONAL, INCOMPETENT COLORIST I had my roots done yesterday by Fari. She recommended an additional service called "Bonding Time Pro." I told her that I thought I had it done fairly recently, but she said, "No. You haven't had it done since January." Based on her assertion, I told her to go ahead with it. This service costs an extra $138. When I returned home, I checked my prior appointments and found that I had received the Bonding Time Pro on 5-3-2026. FARI LIED ABOUT THE DATE OF PREVIOUS SERVICE... read more

Business response:

Hi Shirley, thank you for taking the time to send us this feedback. We have reached out to you privately to discuss your concerns. 

Christa D.'s profile image
Christa D. 
rating
a month ago

I really wanted to like this place. I didn't care for all the upsale, isn't that the point of booking online. My colorist kept engaging with other workers and not speaking English, which I think is highly inappropriate. I passed to the assistant for washing and didn' pay for a blowout, after seeing g their options of hair products, I opted to just drive home and finish my hair so I couldn't see the color. My colorist had already moved in, and yelled at me as I walk out the door. After drying my hair, I still have dark r... read more

Business response:

Hi Christa, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Sodech K.'s profile image
Sodech K. 
rating
2 months ago

While I have been here a few times and the stylists are nice and friendly, I always leave with dye stains on my crown area and face and part of my makeup gone. They somehow manage to always get dye on and in my ears too. I don't understand why they are not more careful when coloring especially with dark hair. Yesterday I left with the entire nape of my neck stained, and I mean it legit black and good thing I wore a dark sweater. Most often I'm going during lunch time and heading back to meetings too so I'm always furiously t... read more

Business response:

Hi Sodech, we’re sorry that your experience didn’t meet your expectations. Your feedback is important to us. Please reach out to us directly at colorcrew@madison-reed.com so that we can discuss your concerns and make things right. We look forward to hearing from you. 

Elizabeth R.'s profile image
Elizabeth R. 
rating
4 months ago

I came into Madison Reed Laguna Niguel excited to find a salon close to home where I could pop in for root touch-ups. I decided to try them for subtle face-framing highlights on my dark brown hair -- specifically light brown, sun-kissed balayage with a soft money piece, while staying overall brunette. I showed the stylist photos of exactly what I wanted: hand-painted balayage on dark hair with a deep root and very subtle light brown highlights. Instead, foils were used and the end result was blonde streaks all over my hair, ... read more

Business response:

Hi Elizabeth, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Sucely C.'s profile image
Sucely C. 
rating
8 months ago

Would give zero stars if possible. I called and was told I could do a walk in consultation and upon arrival the doors were locked. I could see other stylist coloring hair and other customers inside and one employee by the entrance who was talking to another lady and never acknowledged how I was trying to open the door and it was locked. I stood there for a while and then decided to leave because clearly I was not going to get the adequate help and quite frankly I lost interest in getting any service done given their poor cus... read more

Haleh M.'s profile image
Haleh M. 
rating
10 months ago

I am extremely dissatisfied. I went for highlights, and all of my hair got burned. Now I have to cut it, and the color was not what I wanted at all. My entire scalp is red and inflamed. The stylist had originally scheduled someone else to do it the day before, but then she said she didn't have enough time to complete all the highlights for me and changed my appointment. A lady named Fari ended up doing my hair. I am truly disappointed. 

Business response:

Hello Haleh, We are working with you directly to resolve your concerns. Please let us know if there is any further assistance we can provide by reaching out via email. 

Sophia M.'s profile image
Sophia M. 
rating
a year ago

I didn't like the root color of my hair specifically after I showed her what color I want. Website has 20 percent discount for first time customers and she was trying to charge me full price and I had to tell her twice for website discount and I didn't like dishonesty. The price they charge for just color and wash if you don't buy membership is ridiculous and I can go anywhere else with good quality. I would never go back 

Business response:

Hi Sophia, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Frequently asked questions about Madison Reed Hair Color Bar Laguna Niguel

How is Madison Reed Hair Color Bar Laguna Niguel rated?

Madison Reed Hair Color Bar Laguna Niguel has a 4.6 star rating with 157 reviews. 

When is Madison Reed Hair Color Bar Laguna Niguel open?

Madison Reed Hair Color Bar Laguna Niguel is closed now. It will open at 10:00 a.m.