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141 Duane St, New York, NY, 10013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The service is fine if you can get anyone to actually start the appointment. My last three have a 30-45m wait despite being on time. Clearly a management problem understaffed and over booked meaning a 2 hour appt is suddenly closer to 3 hours or more. Returned a week later and waited an hour for someone to start. Then after telling me the color would be on for 45m it was an hour and 15 later they washed it out, itchy and fried feeling. The two women were running around like crazy working with too many customers and a ro... read more
Business response:
Hi G G., we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Wanted to like this place and gave it a few tries to be fair. To start, the people that work there are not trained stylists. All of the times I went, I was left alone in the chair with my scalp burning for an hour after dye was applied and had to find someone to wash it out. After they wash your hair, you are left completely soaked (hair, clothes) with dye all over your forehead, neck, and clothes. It's horrible. Then you are left to dry your hair yourself with brushes that are not cleaned. Completely unprofessional and a wa... read more
Business response:
Hi Emily, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
If zero stars was an option I would pick that. Nothing about my experience was good. It was actually the worst hair salon experience I have ever had. The colorist just didn't listen to what I wanted to achieve. My natural hair is dark, almost black. she kept showing me light to medium brown colors. The person who rinsed my hair out (michael), soaked me down my back not once but at least 2 times. My back and shirt were soaking wet. I had conditioner on my ear, and so much water went into my ear canals. Michael was also th... read more
Business response:
Hi Valerie, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I love the service - the colorists are great and everyone is so nice. My issue is with the horrendous playlist at every location. It is just the worst kind of old school pop that I didn't even want to listen to when it came out let alone 20 years later. It's the strangest combination of crappy dance tunes and love songs, neither of which I Need to listen to when I'm getting my hair colored. And it's always loud! I literally am about to cancel my membership just because I can't stand listening to their terrible music anymor... read more
Business response:
Hi Tamara, we're sorry to hear about your recent experience at the Color Bar. Client experience and service are extremely important to us. We take all feedback seriously and you can be sure we will pass this on to the team. Thank you again for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
First visit to this hair salon because all of my friends said how it was easy - no frills and their hair looked good. Tribeca hasn't been open long, so I figured I could get in for a weekend appt. I have brunette hair and paid for highlights all over. I specifically said no red or orange and skinny highlights- no streaks or fat pieces. I told her my concerns about brassy coloring. 2 Toners later/after, I just had to get out of there. I am not happy and the stylist knows it. My hair is orange. I still have orange chunky piece... read more
Business response:
Hi PJ, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Tribeca has a 4.1 star rating with 111 reviews.
Madison Reed Hair Color Bar Tribeca is open now. It will close at 7:00 p.m.