Mallard Cove Senior Living

Anonymous 

on AplaceForMom

9 months ago

There is a lot of room for improvement at Mallard Cove. They could improve on the bathing, nail trimming, help with eating, bathroom cleaning, laundry, and room cleaning. 

Anonymous 

on AplaceForMom

10 months ago

They had a culture issue where the aides ran the facility- bullied the nurses and anyone new trying to do a good job. They were rude and sometimes demeaning. The Director and Business manager were too new in their roles to fix it, and we lost trust. Some of the activity personnel were very nice, but it was too unpredictable. The residents were great and the process affordable, but we had to get mom out of there. 

Marcia 

on AplaceForMom

2 years ago

We found Mallard Cove's leadership team to be exceptionally warm and kind. Yet, they are having a hard time keeping line staff, and that impacts the quality of care we want for our mom. The price is reasonable, affordable, and fair. They are working on their challenges, but will take time in this current workforce environment. It is a very positive environment for those who can be independent in self care and are ambulatory. It is a family decision to pay (a lot) more to get her to the next level of resident care. We feel we... read more

djh 

on AplaceForMom

6 years ago

Stay away!!! Save your parent and your money! We had Mom here for a year, giving them chance after chance. They always had an excuse that they were going through changes to make it better. There was always new staff! Mom was always getting her medicine at the wrong time and sometimes not at all! So where did those extra narcotics go? There wasn't any left when we moved her out! They were trying to force us to move Mom into the Willows side of the place which is $1600.00 more per month. The workers that spent time with her da... read more