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Marietta Car Center
- Automotive
- Marietta, GA
About this business
Location details
843 Roswell St NE, Marietta, GA, 30060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went out there a few weeks ago looking to purchase a car and the sales guy didn't even want to acknowledge us or answer any questions he did however, tell me I couldn't test drive the vehicle until I applied for and approved for it. Then he walked away went back in the building and did not return. And had the nerve to call me a few days later to see if I was interested in a vehicle. I wouldn't dare give them my money. The staff needs training in customer service........
Business response:
Thank you for providing your feedback and letting us know about this issue, Tamika. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (770) 672-7356 and we'd be happy to help you out. Cheers, Marietta Car Center
very unprofessional, customer service isn't a priority
Business response:
We asked our sales team, and they don't remember speaking with you. Maybe you are referring to Marietta Auto Sales or Marietta Auto Center instead?
If I could give this dealership a -1 star I would. Stay away from this dealership!!! They lied to you in and out. I was there yesterday with my husband working with Greg on buying a 2015 Lexus RX 350. During negotiation we couldn’t come to agreement on the price so I left. This morning I had a few dealerships called on similar models but because this vehicle is in great condition I declined the other offers and I decided to call Greg and made him the offer with extra money. I asked him to please ask his manager and let me kn... read more
Business response:
Hi Kc Nguyen! We actually don't have a guy named Greg that works here. We haven't had a 2015 Lexus RX 350 on our lot, and we also never pull credit. We only check income history, work history, and residence history. You may have been at a different dealership. We hope your situation becomes resolved, and we wish you good luck on your car search!
This place sucks management sucks and the cars are over priced
Ride right past best move you will make
I CANT BEGIN TO START WITH THIS EXPLANATION
Business response:
Hi Kathleen Zelaya! We do apologize for the confusion and your experience, but we have tried our best to assist you. Also, we set up five appointments for you to show up and have your vehicle worked on with the notice that you would receive a loaner vehicle, but you never showed to any of those appointments. We could have had the issues resolved by you showing up to your appointments, but we can't help you if you don't show up. Have a nice day!
they taking people money. then they sale that same car to someone else. then someone else. then charge repo on you. this is getting reported to the state of Georgia consumer agency.
Business response:
Hi Mr. Frazier! We're sorry to hear about your experience here at Marietta Car Center. Please give us a call at 770-672-7356 so we can hear how we can have a better understanding for you and our customers in the future. We hope to hear from you soon!
Still waiting for someone to call me back I got a car from here September 18,2018 so I had the car about 3 months I had to get a new battery a new alternator now the starter needs replaced I shouldn’t have to get all this stuff fix after 3 months not only that the car has been making all kinds of sound and the car was wreck before I got it and no one told me when I purchase the car and the transmission is going bad
Business response:
Hi Tia Lewis. We apologize for your experience. Please give us a call at 770-672-7356 so we can help you as best as we can.
they will fix up a car just so it can run for a few weeks then BAM . transmission out . or something else . yes they have warranty, but you still will lose in the end . your bi weekly car note is still due and u have to come out of your pocket to fix the issue when they should be paying for it . they will go days without returning phone calls , emails , and texts . mean while your car is broken down . smh don't get scammed
Business response:
We apologize that you had issues with your vehicle, Ambriana. You purchased a used vehicle, and sometimes used vehicles have issues that may not surface until you have put some mileage on them. We are glad you had a warranty to assist you. We also tried to locate your account, and could not locate anyone with your name. Give us a call or let us know what is going on so we can take a look at what is going on. 770-672-7356
Frequently asked questions about Marietta Car Center
How is Marietta Car Center rated?
Marietta Car Center has a 4.1 star rating with 1,638 reviews.
When is Marietta Car Center open?
Marietta Car Center is closed now. It will open at 10:00 a.m.