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Mark Gennusa at Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9885 reviews
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Angela V.'s profile image
Angela V. 

Verified by Mutual of Omaha Mortgage

a year ago

Fast and courteous 

Business response:

I'm really delighted to hear that you found my service fast and courteous, Angela. Your satisfaction is my top priority and it's fantastic to know that I was able to meet your expectations. Your positive feedback means a lot to me and to Mutual of Omaha Mortgage. Thank you for taking the time to leave a 5-star rating. If you have any more questions or need further assistance, don't hesitate to reach out. 

Heather H.'s profile image
Heather H. 

Verified by Mutual of Omaha Mortgage

a year ago

The ease of getting the loan and how quickly Mark was able to get things done! 

Business response:

Thank you so much for the positive review, Heather! I'm glad to hear that you found the loan process smooth and efficient. At Mutual of Omaha Mortgage, we always strive to provide quick and easy solutions for our customers. Your rating of 4.83 out of 5 stars means a lot to me. If you have any further needs or questions, please don't hesitate to reach out. -Mark Gennusa 

Patrick H.'s profile image
Patrick H. 

Verified by Mutual of Omaha Mortgage

a year ago

The simplicity of using the app and/or emailing documents made the whole process easier, smoother and less stressful. Combined with top rate communication and customer service, it was a winning experience. Thank you! 

Business response:

I'm thrilled to hear that you found the process easy and smooth, Patrick! It's always my goal to provide top-notch service and ensure that all operations, from using the app to emailing documents, are as stress-free as possible. It's wonderful to know that your experience with us at Mutual of Omaha Mortgage was a winning one. Thank you for your kind words and excellent rating! 

Antowran D.'s profile image
Antowran D. 

Verified by Mutual of Omaha Mortgage

a year ago

Mr. Mark provided me with an abundance of valuable advice. His exceptional honesty and profound knowledge of the subject matter were evident throughout our conversation. His communication skills are truly remarkable, and I have no hesitation in recommending him to anyone seeking to purchase a home, refinance a mortgage, or simply obtain information about mortgage loans. His expertise and professionalism were truly exceptional. 

Business response:

I'm truly humbled by your words, Antowran. I always strive to offer comprehensive and honest advice to all clients, and I'm glad to know that you found my guidance valuable. It was a pleasure assisting you in your journey towards understanding mortgage loans better, and I'm thrilled to hear that you appreciated my communication and expertise. If you ever need any more advice or assistance in the future, please don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage and for your recommendation. 

Lawrence Scott B.'s profile image
Lawrence Scott B. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark was attentive and answered all of our questions that arose during the process as well did Matt 

Business response:

I'm thrilled to hear that you felt well cared for during our interactions, Lawrence. Attentiveness and clear communication are at the heart of what I strive for, so your feedback is incredibly validating. I hope to have the opportunity to work with you again in the future. Until then, all the best! 

Martin E M.'s profile image
Martin E M. 

Verified by Mutual of Omaha Mortgage

a year ago

Very responsive and always on top of any ours issues 

Business response:

I appreciate your positive feedback, Martin! It's great to hear that you were satisfied with my responsiveness and issue resolution skills. Your satisfaction is my top priority at Mutual of Omaha Mortgage. If you need further assistance in the future, don't hesitate to reach out. Thank you for the 5-star rating! - Mark Gennusa 

Timothy C. V.'s profile image
Timothy C. V. 

Verified by Mutual of Omaha Mortgage

a year ago

Much like the first time we worked with Mark, everything really did go as smoothly as one could expect. Mark was very transparent with explaining all the information to us. As confusing as some it can be, Mark made sure to take the time to walk us through everything. If at any point we had any questions, Mark was very prompt to respond. It's very comforting to work with someone that you can trust. My wife and I are very thankful to have had the opportunity to work with Mark. If the opportunity presents itself again, we would... read more

Business response:

I'm so glad to hear that you had a smooth experience once again, Timothy! Making sure you have all the information you need and that everything is understood is a crucial part of my role. I'm thrilled to know that you felt comfortable and could trust in the process. Your words truly mean a lot to me. It was a pleasure working with both of you and I would be more than happy to assist in any future opportunities. Thank you for choosing Mutual of Omaha Mortgage and for your kind words. 

Marilyn N.'s profile image
Marilyn N. 

Verified by Mutual of Omaha Mortgage

a year ago

I appreciate Mark's knowledge and assessment of the market. He and his team are quick, clear and concise. All are professional, friendly and responsive. 

Business response:

Marilyn, thank you so much for your stellar review and for your kind words. It's heartening to hear that you appreciated our efforts to provide a clear, concise, and efficient service. My team and I always strive for professionalism and quick responses, and it's wonderful to see this being recognized. Your feedback is hugely valuable to us at Mutual of Omaha Mortgage. Looking forward to serving you again in the future. 

Ian Michael M.'s profile image
Ian Michael M. 

Verified by Mutual of Omaha Mortgage

a year ago

This is the second time I worked with mark and his team. Just like the first time, they were awesome! I would recommend them to anyone buying or refinancing a home!! 

Business response:

Hey Ian, thanks so much for the glowing review! It's always a pleasure to work with you. I'm thrilled to hear that you'd recommend our team at Mutual of Omaha Mortgage for home buying or refinancing. We strive to provide stellar service each and every time. Looking forward to assisting you again in the future! - Mark Gennusa 

Frequently asked questions about Mark Gennusa at Mutual of Omaha Mortgage

How is Mark Gennusa at Mutual of Omaha Mortgage rated?

Mark Gennusa at Mutual of Omaha Mortgage has a 4.9 star rating with 885 reviews. 

When is Mark Gennusa at Mutual of Omaha Mortgage open?

Mark Gennusa at Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.