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104 S 2nd Ave, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Maintaining regular communication, keeping us informed of any and all pending tasks and ensuring that we were properly informed.
Business response:
I'm glad to hear that the communication throughout the process met your expectations. It was my pleasure to keep you informed and assist with your needs. Thank you for your positive feedback!
Verified by Mutual of Omaha Mortgage
Mark made everything super smooth and simple, as far as applying for the loan and dealing with all of the loan-related paperwork. He also heard our priority regarding making sure everything would be affordable for our budget and was cautious with his estimates, resulting in us having a slightly lower monthly payment after all the numbers settled in (which we SUPER appreciate).
Business response:
It was such a pleasure working with you and Dan on this first milestone for you both! A very, very exciting time for you guys. Best of luck and please reach out if I can be of any help in the future!
Verified by Mutual of Omaha Mortgage
Very responsive, attentive, helpful and easy to talk to
Business response:
Thanks, Ruthie! I'm glad to have worked with you again and helped you with achieving your goal with this home loan. Please contact me if I can be of any assistance in the future.
Verified by Mutual of Omaha Mortgage
Mark was very nice to work with and he went above and beyond to get the job done
Business response:
It was a pleasure working with you, Kevin! I'm thankful for the amazing team around us that assisted with the challenges and getting everything done...a day early! Enjoy your new home!
Verified by Mutual of Omaha Mortgage
Mark was so easy to work with! i would highly recommend his services!
Business response:
Thank you so much for your kind words, Jaime! I'm thrilled to hear that you found the process easy and that you would recommend my services. It was a pleasure working with you, and I'm glad I could assist with your mortgage needs. If you ever have any more questions or need further assistance, feel free to reach out. Wishing you all the best!
Verified by Mutual of Omaha Mortgage
Mark went above and beyond to make this entire process go smoothly for us as first time home buyers
Business response:
Hi Hannah! I'm really glad to know that your home buying experience went smoothly. Supporting first time home buyers like you is always rewarding for me, and I'm happy to have provided the assistance you needed. I'm grateful for your 5-star review, and it was my pleasure to help you through this process at Mutual of Omaha Mortgage. If you have any other questions in the future, don't hesitate to reach out. Thank you! - Mark Gundersen
Verified by Mutual of Omaha Mortgage
Helpful, pleasant, patient in explaining the needed papers and why.
Business response:
I'm really glad to hear about your positive experience, Cynthia! It was my pleasure to assist you through the process and make things easier by clarifying the required documentation and explaining their importance. At Mutual of Omaha Mortgage, we believe in providing our customers with the best service. Your high rating and kind words mean a lot. I'm here if you have any other questions in the future. Thank you once again!
Verified by Mutual of Omaha Mortgage
Mark was wonderful to work with. He helped answer all questions we had along the way. Obtaining documents were quick and easy when using the app. We will definitely be referring Mark to all of our family and friends!
Business response:
I'm thrilled to hear about your positive experience, Alyssa! It was a pleasure to assist you with your mortgage needs. Your satisfaction is my top priority and I'm glad I could make the process quick and easy for you. Thanks for your willingness to refer me to your family and friends. That's the highest compliment I could receive. Looking forward to our continued relationship. - Mark Gundersen, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Mark was great, always available, and quick with answers! Would definitely recommend and use again!
Business response:
I'm very pleased to hear your positive feedback, Eric! It's wonderful to know that my availability and quick response times were of benefit to you. Here at Mutual of Omaha Mortgage, we truly value your satisfaction and trust. I'm glad I could help make this a positive experience for you, and would be thrilled to assist you again in the future. Thank you for taking the time to rate me 4.83 out of 5 stars and for your recommendation, it is highly appreciated.
Mark Gundersen of Mutual of Omaha Mortgage has a 4.9 star rating with 299 reviews.
Mark Gundersen of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.