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Massage Envy

4.5

About this business

Location details

4600 Shelbyville Road, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 9:00 p.m.
Tue08:00 a.m. to 9:00 p.m.
Wed08:00 a.m. to 9:00 p.m.
Thu08:00 a.m. to 9:00 p.m.
Fri08:00 a.m. to 9:00 p.m.
Sat08:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5733 reviews
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Casey Reynolds's profile image
Casey Reynolds 
recommend  Recommended
12 years ago

I am so pleased with the GREAT customer service and massage I received just now!! I will definitely be back more often and referring friends and family!! 

Lindsay Reul's profile image
Lindsay Reul 
recommend  Recommended
12 years ago
Tammy Felker's profile image
Tammy Felker 
recommend  Recommended
12 years ago

I love massage envy. Whitney is the best! !! I recommend to my friends and family all the time. 

John Sands's profile image
John Sands 
recommend  Recommended
12 years ago
Casey Starr's profile image
Casey Starr 
2 years ago

Memberships are an absolute scam, if you build up your account and cancel your membership, they charge you $25 a month or you loose all your money that is in your account. I've talked to the Manager and she acted like I was crazy for being upset...This shouldn't be legal. 

Jess Jess's profile image
Jess Jess 
4 years ago

Cancelled my appointment a few hours before it was set to start 

Business response:

Thanks for sharing your most recent experience with us, Jess. Please reach out to the franchised location’s manager at (502) 895-2007 so they can address this further. 

Trisha Trisha's profile image
Trisha Trisha 
recommend  Recommended
4 years ago

+966 50 661 0517 Available for massage service with happy ending WhatsApp me if you are really interested +966 50 661 0517 your safety is guaranteed💯💯 +966 50 661 0517 

Devante Morris's profile image
Devante Morris 
4 years ago

They employ racist employees. Will never use their services again. 

Charlie Hilton's profile image
Charlie Hilton 
5 years ago

Well I feel like I didn't get my money's worth that hour went by very fast I don't feel like I got my full hour I'm just going to go buy a massage chair it will be way cheaper and way better 

Business response:

Hello Charlie, it’s regrettable to hear that you had a negative experience at your local franchised Massage Envy. We encourage you to reach out to the franchised location through the online portal at http://bit.ly/2mQKBpW to express your concerns and allow them to assist further. 

Frequently asked questions about Massage Envy

How is Massage Envy rated?

Massage Envy has a 4.5 star rating with 733 reviews. 

When is Massage Envy open?

Massage Envy is open now. It will close at 9:00 p.m.