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Massey Services Pest Control
- Pest Control
- Dallas, TX
About this business
Location details
7101 John W Carpenter Fwy, A, Dallas, TX, 75247, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 7:00 p.m. | |
| Tue | 06:00 a.m. to 7:00 p.m. | |
| Wed | 06:00 a.m. to 7:00 p.m. | |
| Thu | 06:00 a.m. to 7:00 p.m. | |
| Fri | 06:00 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a customer since 2007 with the previous company Massey bought out. So for 15 years we had a great relationship until now. You people put a lien on my house over $90?! Way to lose 15 years of business!!!!
Business response:
Mr. Roberts, Thank you for bringing this to our attention. We sincerely apologize for the inconveniences we have caused you. We recognize how valuable your time is and it is not okay for us to not meet our commitments. We are forwarding a copy of this to the Regional Manager for your area to see they are aware of this situation and what has occurred. Thank you again for your feedback and we will work hard to resolve your concerns and to ensure this never happens again. Once again, our apologies. Have a nice evening.
Worst company I have ever had the displeasure of dealing with in my entire life
Business response:
Ms Loftus, Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience. You have our sincerest apologies, and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as Total Customer Satisfaction is our number one priority. Your email has been escalated to our Corporate Office; they will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly. Thank you, have a nice weekend.
Horrible Service and Arrogant People, they try to lock you into service with some hidden checkboxes, charge hefty amount and provide very poor service
Business response:
We are sorry to see the 1 Star review. We would like the opportunity to change to 5 star by forwarding this to our Corporate office. Please email wecare@masseyservices.com your property address and mention this review. We look forward to your email.
Frequently asked questions about Massey Services Pest Control
How is Massey Services Pest Control rated?
Massey Services Pest Control has a 4.8 star rating with 1,226 reviews.
When is Massey Services Pest Control open?
Massey Services Pest Control is open now. It will close at 7:00 p.m.