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Matt Blatt Mitsubishi
- Car Dealers
- Glassboro, NJ
About this business
Location details
501 Delsea Drive North, Glassboro, NJ, 08028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
good staff very knowledgeable in all areas of auto i also had a factory roof rack installed
Business response:
Thank you! We appreciate the nice review
Business response:
Thank you!
Business response:
Thank you!
I paid for a tire rotation again even though I had one done the previous service visit three months ago. Didn't realize that until after I got home. They should've caught that from their records
Business response:
Thank you for your feedback, and we apologize for the frustration and miscommunication. We truly appreciate you bringing this to our attention, as it helps us improve and provide a better experience moving forward.
Service was wonderful but I hate the Waiting
Business response:
Thank you for the 5-star review! We're really glad to hear the service was wonderful, and we also appreciate your honesty about the wait. We know your time is valuable, and we're sorry your visit took longer than you expected. We're always working to improve scheduling and turnaround times while still ensuring the job is done right. Thank you again for choosing our service centerwe truly appreciate your patience and hope to make your next visit even smoother.
My husband didn't like the mess of oil they left on the engine
Business response:
We sincerely regret any frustration you encountered during your recent visit with our Matt Blatt Team. Providing excellent customer service is our top priority, and we're disappointed to hear that we fell short of your expectations. After a thorough review with our team, our Service Manager, Fahed, has attempted to reach you but was unable to connect. When it's convenient for you, please reach out to us directly. We appreciate you bringing this to our attention and look forward to speaking with you.
They input the wrong date and mileage which messed up my car fax all together
Business response:
Our Matt Blatt Team sincerely apologizes for the misunderstanding during your recent experience with our service department. Providing exceptional customer service and clear communication is very important to us, and it's disheartening to hear that we didn't meet your expectations. Our Service Manager, Fahed, has been trying to connect with you. At your earliest convenience, please reach out to us so we can work to resolve this matter. We truly value your feedback and look forward to speaking with you. Thank you!
Incorrect odometer reading was entered by dealership at time of service on 11/19/2024. Correct mileage as of 11/29/2024 is 55,551.
Business response:
We sincerely apologize for any frustration you experienced during your recent visit with our Matt Blatt Team. Providing excellent customer service is a priority for us, and we are disappointed to hear that we did not meet your expectations. After a thorough investigation with our Service Advisor, we were able to identify the discrepancy. We have updated our records accordingly and notified CarFax of the issue. CarFax has since resolved it on their end as well. If you have any further concerns, please don't hesitate to reach ... read more
Avoid this service department at all costs.
Business response:
We sincerely apologize for the frustration you experienced during your recent visit with our Matt Blatt Team. Delivering excellent customer service is a top priority for us, and we're disappointed to hear we didn't meet your expectations. After a thorough review with our Service Manager, we've been trying to reach you for further clarification. Please contact us at 856-242-7938. Thank you for bringing this to our attention.
Frequently asked questions about Matt Blatt Mitsubishi
How is Matt Blatt Mitsubishi rated?
Matt Blatt Mitsubishi has a 4.6 star rating with 1,879 reviews.
When is Matt Blatt Mitsubishi open?
Matt Blatt Mitsubishi is closed now. It will open at 9:00 a.m.