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Matthew Crandell (NMLS #1495908)
- Mortgage Lenders
- Roseville, CA
About this business
Location details
1741 East Roseville Parkway, Suite 300, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Matt is a real pro. This process was long and grueling (not because of him). He patiently answered questions, was always accessible, and made us feel like he was advocating for us! We are grateful to be able to work with him and would do it again in a heartbeat. True customer service is a rarity in today’s world. Matt gets it. It’s a joy to do business with him.
Matt Crandall was great! He was very thorough and knowledgeable about the whole process. They really made the home buying process as easy as possible for us. Definitely recommend! Thank you all at element mortgage for helping us become new homeowners!
Trying issue but Matt kept us informed throughout the process.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Matt was great. Very helpful, kept us updated and no matter what we asked or when we called he was very responsive. We have worked with Element before with Evan and both of these gentlemen have been professional and courteous and patient. Very much appreciated it
Matt was very helpful, engaged, honest, and always available. The list can go on. This was our first time buying a home and Matt explained everything to the Tee. We really appreciated his willingness to always answer our questions and call us over the phone for more clarity. Matt’s awesome and deserves more than a five star.
He was alright. Just kidding! Matt was super responsive, supportive, and knowledgeable. We knew that if we had any questions or concerns he’d get back to us within a few minutes. He also looked out for our best interest and valued us as clients. Thank you, Matt!
Matt was on it at all times. Thorough, efficient and no surprises.
Business response:
Thank you Jarel! It was truly a pleasure being a part of your next journey in your new home. You made doing my job easy. Congratulations again and have a wonderful holiday season! Will be in touch.
Matt was absolutely amazing! Early on we met with him to learn more about what we needed to do to prepare for buying a home and how to get there. Matt was amazing from the very beginning! We've had so many questions, and he has been so helpful, educational and answered every single one of them. We could not have had a better experience! Concierge level service! We are so grateful!!
Business response:
Such a kind review:) Thank you Ashley! It was such a pleasure working with you both and congratulations on your new home!! Such exciting times, cannot wait to hear all of the stories and memories that will be made over the years. Have a happy holiday and we will be in touch soon!
Great loan officer to work with. Always glad to help with my questions. Very professional with his work and pleasant to talk too. I would recommend him to anyone looking to purchase a home.
Frequently asked questions about Matthew Crandell (NMLS #1495908)
How is Matthew Crandell (NMLS #1495908) rated?
Matthew Crandell (NMLS #1495908) has a 5 star rating with 128 reviews.
When is Matthew Crandell (NMLS #1495908) open?
Matthew Crandell (NMLS #1495908) is closed now. It will open tomorrow at 9:00 a.m.