Matthew Shields - USA Mortgage - NMLS 1197064

4.9

Mortgage Lenders
Dublin, OH

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

655 Metro Place South, Suite 760, Dublin, OH, 43017, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9334 reviews

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Luz Marie Santiago A.

a year ago

Matthew was very responsive and informative. He was always readily available throughout the process.

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!

Maxwel H.

a year ago

Thank you!

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!

Dorothy J.

a year ago

Matt was superb beyond belief in understanding my grandmother's situation as well as our own throughout the entire process. He made it his priority to make sure things went smooth and correctly. Always checking in to make sure things were going as planned.

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Naomi C.

a year ago

I enjoyed working with Matt Shields and Brandon Johnson. Initially I was wary due to the miscommunication it seemed about the loan, but Matt handled it and I felt comfortable with the process moving forward.

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Travis B.

a year ago

Matt is so nice to work with. He responds quickly and efficiently. Matt always makes sure we understand everything and is great at staying on top of everything. People dread going through this process, but for us, working with Matt, it was easy and quick. This is the third time we have worked with Matt when buying a home. Hands down, the best!

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Gordon Hazlette J.

a year ago

Kept me informed at all times.

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Robert L Livingston I.

a year ago

Less e-mails from different people about the same issues.

Business response:

Thanks for the review Robert. My processor is essential to helping me close your loan by handling the documentation during the process. I know it feels like a lot of requests with us the lender, the insurance company and the title company all reaching out to you, especially on a quick time line. It was a pleasure working with you and your family and I hope you have a great 2025!

Georgios R.

a year ago

prompt and supportive

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!

Susan S.

a year ago

It felt stressful along the way with signing so many forms on-line on such tight deadlines. That is why the OK rating. But through it all Matt was always available by phone, text or in person to help with all my questions. His kindness and patience helped get me through the process.

Business response: