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Mauricio Rincones at Velocio Mortgage LLC | NMLS# 1634151
- Mortgage Brokers
- San Antonio, TX
About this business
Location details
3239 N Loop 1604 W, Suite 201, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I need more transparency. I asked for loan estimate several times and only one was emailed to me. When my loan officer was on vacation, the manager took over and changed the number we agreed on. He challenged customers to look for other lender's when it's only 10 days to closing, instead of working on helping customers. Worse experience ever.
1. Better communication with the borrowers when requesting necessary documents. 2. Send a checklist of documents to future borrowers to prevent a delay on closing. Overall, we do not recommend the loan officer assigned to us for any future borrowers because he was unprofessional in calling us “liars” and not holding himself accountable for causing a delay on our closing along with us missing time from work.
Frequently asked questions about Mauricio Rincones at Velocio Mortgage LLC | NMLS# 1634151
How is Mauricio Rincones at Velocio Mortgage LLC | NMLS# 1634151 rated?
Mauricio Rincones at Velocio Mortgage LLC | NMLS# 1634151 has a 4.8 star rating with 155 reviews.
When is Mauricio Rincones at Velocio Mortgage LLC | NMLS# 1634151 open?
Mauricio Rincones at Velocio Mortgage LLC | NMLS# 1634151 is closed now. It will open tomorrow at 9:00 a.m.