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Mazda of Claremont
- Car Dealers
- Claremont, CA
About this business
Newest and Most Modern Mazda Dealership serving Southern California
Location details
667 Auto Center Dr, Claremont, CA, 91711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The videos are great, it makes everything much more understandable when you can see what they are referring to. Service is A+!
Business response:
Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.
Mazda is well represented by the service team at Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous service issue was handled more quickly than expected. The entirety of my interactions with Mazda service providers has been outstanding. Considering the expected reliability of my Mazda vehicle, I don't believe I'll see this team often. But, I have great peace of mind knowing if a problem should present itself, Roy and Martin hav... read more
Business response:
We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.
Our salesman, Geovany Castañeda, was patient with us. Very accommodating to us as well as with our children during the process. He was also knowledgeable about each vehicle we asked questions about. Finance Mnanger, Arash, was patient and very courteous and helped make our experience at Mazda of Claremont a pleasant one.
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Let me start by saying that we had a great first half to our car buying experience. The dealership had been recommended to us by a friend so we had higher than normal expectations. Jimelle was helpful and friendly, but had some challenges answering some of our questions. But, he knew exactly who to call in and Risa was extremely helpful, and she was able to go into more detail on some of the answers we needed before we could make a decision. As a result, we decided to buy the car and quickly moved into the finance portion. O... read more
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We have taken this information and will make sure to improve upon these issues to ensure they do not happen again. Thank you. Again, we apologize for the experience that you had.
It's a welcoming dealership I ever been to. .. Very polite people..I will recommend this dealer to friends & family...
Business response:
There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.
the staff are all great! Mazda of Claremont has good customer service. they understand that your time is important and if you leave your car for a few days they give you a loner car.
Business response:
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
First time here at Mazda Claremont, and will be coming back for future services. I had excellent customer service thanks to Martin. He answered all my questions, always kept me up to date, and was very professional. Thank you all for the great service.
Business response:
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Service was handled in a timely manner and Martin was very professional. I appreciated receiving a call approximately 2 hrs before pickup so I could manage my time appropriately
Business response:
It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.
I have not used the service center since the vehicle was purchased new. I plan in using the service center in the future.
Business response:
We are so happy that our Mazda of Claremont team earned your five stars. Thank you! We look forward to your service visit.
Frequently asked questions about Mazda of Claremont
How is Mazda of Claremont rated?
Mazda of Claremont has a 4.9 star rating with 1,721 reviews.
When is Mazda of Claremont open?
Mazda of Claremont is open now. It will close at 8:00 p.m.