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7642 US-59, Burke, TX, 75941, United States
Get directionsGreat service
Business response:
Thank you for your review. We're glad you had a great experience with our service.
The tech who came out was very knowledgeable and explained everything that was going on
Business response:
We're pleased to hear that our technician was knowledgeable and explained everything to you. Thank you for your feedback!
Brandon Brasher!!! Excellent!! 6 stars!! Arrived promptly, quickly diagnosed the problem, FIXED the problem in less than 10 min and our AC is working beautifully!!! Nothing but fast and professional service. As a customer of McWilliams and Son for over 20 years, I have never had a bad experience! A blessing every time they come to help us.
Business response:
We're glad to hear about your excellent experience with Brandon Brasher! Thank you for being a loyal customer for over 20 years.
Very professional, fast, diagnosed and fixed my issue the first time
Business response:
Ms. Jackson, thank you for your positive feedback! We sure appreciate you!
Very knowledgeable and professional technician.
Business response:
Thanks for sharing your positive experience with McWilliams Heating, Cooling and Plumbing. We appreciate your feedback!
The technician Gerardo was very nice and thorough. He provided wonderful suggestions and service. The only issue I had was with customer service on the phone. I think they could’ve been more understanding. My time was scheduled for morning and my services were not rendered until late evening. When I called to let them know about the issue and was unhappy 🙁 I was ignored. I feel like communication could have been better. Once again the technician provided amazing service.
Business response:
We're privileged to have provided you with amazing service. We apologize for the communication issue you experienced and appreciate your feedback.
Great guy-very straightforward with estimates, arrived on time, very friendly and knowledgeable. I am setting a future appointment for some other work in the next two weeks. McWilliams techs are good guys!
Business response:
Thank you for taking the time to share your experience with McWilliams Heating, Cooling and Plumbing. We look forward to assisting you with your future work in the next two weeks.
All went will
Business response:
Your review is appreciated. Thank you for your feedback. We're glad to hear all went well with our services.
Juan diagnosed the problem and made me aware of all options going forward. He was very friendly and professional.
Business response:
We're ecstatic to hear about your positive experience with Juan. Thank you for sharing your feedback with us.
McWilliams Heating, Cooling and Plumbing has a 4.8 star rating with 2,005 reviews.
McWilliams Heating, Cooling and Plumbing is open now. It is open 24/7.