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MedEye Associates

3.2
  • Ophthalmologists
  • South Miami, FL

About this business

HealthcareOphthalmologists

Location details

5858 SW 68th St, South Miami, FL, 33143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2348 reviews
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Thomas H.'s profile image
Thomas H. 
2 years ago

Great staff 

Business response:

Hi, Hanlon. We are thrilled to learn that you had a positive experience with us and our staff! Best, MedEye Associates 

Mertens C.'s profile image
Mertens C. 
2 years ago

Great customer service 

Business response:

Hi, Mertens. Your feedback is highly appreciated. Thank you so much for the review! Best, MedEye Associates 

Rodriguez C.'s profile image
Rodriguez C. 
2 years ago

Excellent job, 

Business response:

Hi, Rodriguez. We are thrilled to learn that you had a positive experience with us! Best, MedEye Associates 

Milly G.'s profile image
Milly G. 
6 months ago

This is by far the most incompetent frustrating office staff i have ever encountered. I love Dr. Smith, he’s an awesome Doctor but i can’t deal with the issues with his office staff anymore. Calling there requires you waiting on the line a minimum of 10 minutes then you are always transferred to the assistants voice mail who most of the time won’t call back, so you have to do this all over again the next day. You never get to talk to the Doctor or staff when calling and it could take a week to finally get a response after co... read more

Luis D.'s profile image
Luis D. 
10 months ago

With appointment set up they will make you wait all day long…I don’t recommend this office doctors, waiting and waiting and waiting  

Edgar R.'s profile image
Edgar R. 
11 months ago

I had an extremely bad experience with EyeMed staff. It seems all they want is to get to your money and are not interested in patient care. First it took 6 calls to make an appointment because every time I called they couldn't find me in their system. Somehow the person answering the phone had my wrong info,, but had not records that I had called before, nor who answered the call previously, so no one had updated my personal info that I kept providing When I showed up for my appt., it was never made , so I wasted my time g... read more

melissa f.'s profile image
melissa f. 
a year ago

I went to the medeye associates in Doral FL. There other location. Stay away! They will make your eyes worse than when you came in. The meds did not work and they do a glocoma test every time you show up which is suppose to be once a year not every week, but w the meds they prescribe you it is no wonder. They will ruin your eyes! Also they recommended I go to one of their other locations that does not take insurance for natural tears. I bought a humidifier and natural tears drops over the counter at CVS and botha re working ... read more

Jose R G.'s profile image
Jose R G. 
a year ago

They give you an appointment for 9 am and they give you the service at 4pm. Dozens of people waiting for many hours. Why they don't schedule the appointments at 9, at 10, at 11, etc., and distribute the people that will receive the service or the cataract operation, instead of making them wait for many hours. We complained to them about this obvious error and they will not do anything about it. By the way, Dr. Sanjay Smith is a very good doctor. What they to correct is not giving every patient appointments for the same early... read more

Business response:

Jose, we greatly appreciate your feedback and understand how long wait times can be frustrating. We do our best to be as thorough as possible with all of our patients, so at times, that can create a longer than expected wait time. Thank you for voicing your concerns and bring this to our attention. 

wendy m.'s profile image
wendy m. 
2 years ago

Do not choose this place for surgery. Had one cataract surgery - which I was told after the fact that I didn’t need. Advised to buy a “special “ lens for $4000. Unfortunately i followed their advice. One year later I’m having surgery with ocuplastic surgeon (of course, not a MedEye surgeon) to repair the damage to my eye muscle. I have ptosis - eyelid drooping because of carelessness during cataract surgery. (And they were annoyed when I cancelled the scheduled surgery on other eye. I knew there was a problem th... read more

Business response:

We apologize for the negative experience you may have had at MedEye Associates, Wendy. We take your feedback seriously and will investigate the matter further. Please contact us at (305) 661-8588 so we can address your concerns and work towards a resolution. Thank you. 

Frequently asked questions about MedEye Associates

How is MedEye Associates rated?

MedEye Associates has a 3.2 star rating with 348 reviews. 

When is MedEye Associates open?

MedEye Associates is closed now. It will open on Monday at 9:00 a.m.