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MedEye Associates
- Ophthalmologists
- South Miami, FL
About this business
Location details
5858 SW 68th St, South Miami, FL, 33143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The clinic was super packed way too many patients. Staff running around like robots. Some of the ones I spoke to could not even process what I was saying to them. Definetely you wonder what quality care you are getting. I was sat in 3 different rooms bec another person needed the room . In one word caos
Business response:
We appreciate your feedback and apologize for the inconvenience you experienced during your visit, Maria. Your comfort and the quality of care you receive are our top priorities, and we're sorry we fell short of your expectations on this occasion. Please know that we value your feedback and are committed to making necessary changes to ensure a smoother and more organized visit in the future. If you have any further concerns or feedback, please feel free to reach out to us directly. Thank you for bringing this to our attent... read more
I am very pleased with the surgery performed on my left egg ye for cataracts. I was told that I would get a call to have my right eye done. I haven’t heard from Medeye.
Business response:
Thank you for taking the time to leave such a positive review about your cataract surgery at MedEye Associates, Susan. We're thrilled to hear that you are pleased with the outcome of your surgery on your left eye. We apologize for any inconvenience caused by the delay in scheduling your right eye surgery. Our team at MedEye Associates strives to provide the highest level of care for each of our patients, and we understand the importance of promptly addressing your needs. Please give us a call at your earliest convenience a... read more
THE WORST EXPERIENCE. I WOULD NOT RECOMMEND IT TO ANYONE.
Business response:
Dear Jose Reyes, We would like to thank you for taking the time to provide us with your feedback regarding your experience with MedEye Associates. We regret to hear that you had a negative experience with our business, and we apologize for any inconvenience this may have caused. At MedEye Associates, we strive to provide exceptional service and care to all our customers, and we take each review seriously. We would like to understand more about your specific concerns and address them appropriately. Please feel free to reach... read more
7 months later left eye is still blurred cant do right eye untill this clears up so vision sucks. Been strong along by dr brown dr segal and saw a doc in dry eye division and he made more sense than all previous visits. Told maria to set up appt for right eye during that visit asap because surgery was booked for july. 3 weeks later no call. Cant get much worse. Have appt with baskin palmer july 26 snce i cant seem to get help there. Will also let avmed know
The waiting time is too much almost 3 hours service very poor
Business response:
Thank you for taking the time to provide feedback on your recent experience at MedEye Associates, Ines. We sincerely apologize for the extended waiting time you encountered and the level of service that fell below your expectations. We understand that waiting for three hours can be incredibly frustrating and we apologize for any inconvenience caused. Due to the nature of our office, we do our best to provide in-depth care to every patient, which can sometimes take longer than expected. Your feedback is crucial for us to im... read more
Would give no stars if possible. Kept waiting 3.5 nearly 4 hrs to see Dr Segal who spent 10 minutes with me . After nearly 2months of visits every 2 weeks just wanted to be reassured after cataract surgery that the lens was in place and if I need I needed further surgery. I can NEVER get through to office. I have decided to go with a different Dr for further surgery.
Business response:
Patricia, we apologize for the inconvenience you experienced during your recent visit to MedEye Associates. We strive to maintain a high level of quality service and we regret that we fell short during your visit. We appreciate your feedback and will ensure that this particular issue is addressed promptly so that other patients don't have the same experience. We would love the opportunity to speak with you further about your concerns. Please feel free to call us at (305) 661-8588 so that we can discuss options to resolve... read more
It’s very difficult to contact your staff coordinators. When finally I got contac they told me “we will contact you soon” but never I received a back call (sorry for my poor english)
Business response:
We apologize for the difficulties you experienced in contacting our staff coordinators, Laura. We will certainly investigate and take measures to ensure that our communication process is improved. Please feel free to reach out to us at (305) 661-8588 so we may address any outstanding concerns you may have. Thank you for your honest feedback. Best regards, MedEye Associates
Dr Whalh, excellent Dr but Dr Zachary make me feel upset about his attention I’m very disappointed because he isn’t paying attention to his patient. My mothers friend took wrong diagnosis and was scheduled to having wrong surgery. My daughter stopped him to place a injection to my right eye instead to the left side where I have a problem. I hope my bad experience isn’t gonna be happening with another patient. We are human beings not another number, we deserve respect and good professional attention. Thanks
Frequently asked questions about MedEye Associates
How is MedEye Associates rated?
MedEye Associates has a 3.2 star rating with 348 reviews.
When is MedEye Associates open?
MedEye Associates is closed now. It will open on Monday at 9:00 a.m.