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Medieval Times Dinner & Tournament
- Dinner Theater
- Kissimmee, FL
About this business
Location details
4510 W. Vine Street, Kissimmee, FL, 34746, United States
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The food was cold and dry, I never got a refill on my drink, the show was too long for my younger children. We received no information on what our package came with and kept having to ask. The photos that were taken were never brought to our table for us to view as we were told they would.
Business response:
We're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. Please feel free to reach out to us with additional feedback at orderhelp@medievaltimes.com. We hope that we can welcome you back again in the near future.
Good theme but those poor horses were drooling and Lethargic. I was ignored when I asked why twice and left.
Business response:
Hello Good Noble, thank you for expressing your concern in regards to our horses. We too are animal lovers. When our horses foam at the mouth it can catch some of our fans off guard. It is absolutely normal for a horse to secrete foamy saliva during physical exertion. In fact, this is often considered a positive physical trait because it indicates the horse is relaxed and being ridden correctly. We completely understand your concern but can assure you at our horses treated like the royalty they are. Please feel to contact us... read more
The show was really lack luster at best and the actors looked like they would have preferred to be someplace else. I had to go yo the bar to get my own beverage because the bar wench walked around my area of the table but never took my bar order. She kept saying that she would send someone over. 20 minutes after I returned from the bar with my own drink the same bar we ch asked if we needed anything from the bar. I did however appreciate that the queen and the winning knight came into the audience and made one lucky little... read more
Business response:
We're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
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Be careful about where you get sat. Yellow 10 is by far the worst seating in the place. It’s the top row which I didn’t mind, however it’s also at the far end where you can’t really see what’s going on. Not to mention being next to a spot light and a servers station. Our server Jacki, was slow and the food wasn’t very good. They substituted corn for some nasty sausage thing. The show however, kept the kids entertained. It was not worth the money. No need to ever visit here again.
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Okay. The food, the show, the knights… all lovely. Staff was kind and very accommodating (a member of our party was visually impaired) But don’t let the website fool you that that they are “taking precautions to keep you safer.” All four of us got COVID at this location. There was no question in any of our doctors’ minds as far as time frame. We work from home. I wear a mask everywhere because I’m missing a lung. I just wanted to do ONE fun thing for my birthday and we assumed this would be safer than the crowds at Disney or... read more
I paid $65 for a ticket. The waitress dumped a half my meal while I was still eating it. People kept walking in front of me the whole time I probably missed at least 2/3 of the show.
Business response:
We're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. Please feel free to reach out to us with your feedback at orlando@medievaltimes.com. We hope that we can welcome you back again in the near future
RecommendedThe whole experience and make noise
Business response:
Thank you for joining us for an EPIC night out, Lord Fred! We hope to hear your cheers back in the arena soon!
Frequently asked questions about Medieval Times Dinner & Tournament
How is Medieval Times Dinner & Tournament rated?
Medieval Times Dinner & Tournament has a 4.6 star rating with 26,259 reviews.
When is Medieval Times Dinner & Tournament open?
Medieval Times Dinner & Tournament is open now. It is open 24/7.