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Medieval Times Dinner & Tournament
- Scottsdale, AZ
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Location details
9051 East Vía de Ventura, Scottsdale, AZ, 85258, United States
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It is so hot in here. Half our group is in the car with the AC on. We snagged a table inside to hold the beverages and a random stranger joined us - she’s in a bit of distress - very pale but has water now and folks are fanning her. No staff has checked on her. I’m a sweaty mess but at least I’m not going to pass out (yet).
Business response:
Hello Dru, We would like to offer our most sincere apology for the unfortunate & untimely breakdown of our A/C unit. We have resolved the issue and hope to welcome you back to the Castle for a 5 star experience! Please feel free to reach out to scottsdale@medievaltimes.com with any additional comments or concerns.
Overall I'm very disappointed. It was a total kiddy place. I am grateful for the alcohol. The staff was all very kind but very robotics and not very enthused about it. We were rushed through the pictures that did not turn out well, we were shown to our seats that were so close together there was barely any elbow Room. We did have people come around in the beginning for drinks but then did not return until the meal was almost over. I still didn't receive it by the time I was almost done with my dinner. When I did receive it ... read more
Business response:
Hi Melissa, first we would like to offer our most sincere apology for the disappointment that you received during your visit. We strive to provide a 5 star experience to every guest that visits our Castle. We are happy to have provided entertainment to over 70 million fans of all ages in our 35 years! We are very excited that Arizona will now be a part of the experience so we appreciate your feedback that will help us to improve our training and procedures. Please feel free to provide additional feedback to scottsdale@medie... read more
Recommendedbuy word of mouth i heard it is worth watching
Frequently asked questions about Medieval Times Dinner & Tournament
How is Medieval Times Dinner & Tournament rated?
Medieval Times Dinner & Tournament has a 4.7 star rating with 8,536 reviews.
When is Medieval Times Dinner & Tournament open?
Medieval Times Dinner & Tournament is open now. It is open 24/7.