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MemberCare
- Financial Services
- Norcross, GA
About this business
Location details
6010 Atlantic Blvd., Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Thanks for approving the repair so quickly.
Business response:
Vern, we're glad to hear we delivered such a great experience. Thanks for the review!
Our repair person seem to feel confident in you prompt response and so did i. Ty 😊
Business response:
Carolyn, we're glad to hear we delivered such a great experience. Thanks for the review!
Easy of filling the claim
Business response:
Thank you for taking time to leave a review, Mamie! Please let us know if there is anything that we can help you with!
The customer service, the way I was treated, and the professionalism is “top notch”. I will always have the highest respect for Members Care.
Business response:
Thank you for the recommendation, William!
We all know extended warranties Get a bad rep and trust me I understand, but I took a chance on membercare plus edition and the other day I had to take in my 2011 Camaro in for a fix that costed $6,000 dollars (cylinder head gaskets) and this warranty covered nearly all of it, I do not regret this on bit. Thank you membercare!
Business response:
Nathaniel, we're glad to hear we delivered such a great experience. Thanks for the review!
Quick response to everything!
Business response:
Latoysha, thank you for the 5-star rating!
My 2018 Ram has been at dealership since September 2 2025 with engine issues. It was a back and forth for service in reviewing which finally concluded by MemberCare that the cam had been Compromised resulting in metal fragments damage through out. My problem is this, I am a contractor. This truck is not a fishing truck it IS MY LIVING. MemberCare allows 5 x 50.00 dollars for rentals during the repair process. That went quickly with no further offers. I have lost a Lot Of Money. Today is September 29 without an engine arrivi... read more
Business response:
Hi Wally, I am sorry to hear about your experience. Can you please provide me with your contract number or the last six digits of your VIN so we can look into your claim? Thank you, MemberCare
Read the FINE print is all I have to say. Because MC wouldn't cover my alternator, they wouldn't cover any of the tow fee either. Of course, in large letters on the front of the brochure, it says any level of warranty would cover, among other things, towing.
Business response:
Thank you for taking time to leave a review, though I am sorry you've had a poor experience. Please feel free to contact us at your convenience if you would like to discuss this further.
Did not purchase good parts for repair. Car was in shop 2 months before it got fixed.. no rental car was offered and if it would have been it would only have been for 5 days so I guess the orher59 days I would have had to walk to work.
Business response:
Thank you for your rating, Donna. We want to serve our clients in the best way possible. Please call (844) 296-6781 and let us know how your experience could be improved!
Frequently asked questions about MemberCare
How is MemberCare rated?
MemberCare has a 3.2 star rating with 64 reviews.
When is MemberCare open?
MemberCare is closed now. It will open tomorrow at 9:00 a.m.