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Merced Animal Medical Center
- Veterinarians
- Merced, CA
About this business
Location details
3765 E Yosemite Ave, Merced, CA, 95340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
ZERO STARS FOR THEIR ZERO COMPASSION! Horrible service! A pregnant dog was turned away, come to find out no explanation was given why the dog was turned away! Could have been fatal for the dog! So sad and heartbreaking!! Do not take your animals to this location, as they have ZERO compassion whats so ever!
I'm pissed! My dog has been there for 12 hrs! My dog got hurt and we brought her there at 11am this morning. Was told she needed surgery and have heard nothing. Called at 5 and said they put a catheter in her and were getting ready to do her surgery and we'd hear as soon as they were done. Called at 11pm since we were never called and whoever the person is that answers the phones was extremely rude to my mother. My mom asked why it hasn't been done yet and was told, "We were busy!" First off, don't give an attitude to someon... read more
Nurses there are not compationate at all! I am in the medical field and I believe if we chose to be in this field we have to love helping others... This girls were sooo mean and rude. People like me that love our pets and treat them as family, need someone to help us out and understand the pain we going through during those hard moments when we take our lil ones to the Emergency Room. Also changing those prices... Over all bad experience... Only the ER doctor and and elder nurse were supportive and helpful... Hopefully don't... read more
Business response:
Miriam, we are sorry to hear you did not feel every member of our team to be passionate and concerned for Princess. We will be addressing this internally and our hospital manager will be reaching out offline to address your concerns further.
Nurses there are not compationate at all! I am in the medical field and I believe if we chose to be in this field we have to love helping others... This girls were sooo mean and rude. People like me that love our pets and treat them as family, need someone to help us out and understand the pain we going through during those hard moments when we take our lil ones to the Emergency Room. Also changing those prices... Over all bad experience... Only the ER doctor and and elder nurse were supportive and helpful... Hopefully don't... read more
I took my 5 month puppy in for a walk-in check up since she haven't ate for 2 days. She came back positive with Parvo (so they say). I was so heart broken. I wish the employees were a bit more compassionate or at least pretend to be. Since I couldn't afford the treatment I left home with my sick puppy nor was I given any advises how to care for my puppy while at home not even the simplest to keep her hydrate. When I came to my senses, they never show me proof of my puppy Parvo test to go over it with me. Also, I wasn't aware... read more
First off if I could give zero stars I would. I took my dog into get treated and he ended up having a longer stay than expected. I paid for everything before they even took him back which was $1680.00. When my dog needed to stay longer they needed another payment at pm at night. I was trying to get my care credit limit raised but had to wait until the morning. They said the lowest I had to pay was 1900.00 in order to not have my dog kicked out practically. Sacred I asked my dad if he could cover me. He talked to the technic... read more
Business response:
Sarah, we apologize that you do not feel satisfied with the service provided. However, we have sincerely tried our best to work with you to figure out a way to be flexible and understanding of the situation. As we had said we would, we refunded your father’s visa on 8/8/16 and processed the payment on your CareCredit for the 6 month no interest plan. It is very important to us to provide exceptional service to our clients and patients, so we will continue to work on ways to enhance the experience we offer.
This place does not even deserve that one star it force me to give it just to post a comment. I hate this place they have rude employees and even worst could care less about anyone's animal. How are you gunna snicker as my dog is dying. Sorry good for nothing nurse. I recommend no one ever takes their loved animals to this pet "hospital".
This place is near where I live. Cost me two hundred dollars for a cat with an eye infection. Gave me an anti biotic that did nothing. Cat is suffering. I can't afford another doctor visit. I waited to see a doctor over two hours and the 'doctor' spent less than five minutes to examine my sick cat. Would never take an animal to this place again.
Frequently asked questions about Merced Animal Medical Center
How is Merced Animal Medical Center rated?
Merced Animal Medical Center has a 4.2 star rating with 940 reviews.
When is Merced Animal Medical Center open?
Merced Animal Medical Center is closed now. It will open at 9:00 a.m.