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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Staff. Ready and willing to help and get problems resolved.
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
I had to follow up on a regular basis to get update. The vehicle was there for more than one week.
Business response:
We appreciate your feedback regarding your recent appointment and apologize for the lack of communication. We're passing your feedback along and we look forward to better serving you additionally next time and earning the extra two stars. Best wishes!
Auto Hans is the BEST. Don't hesitate to have them keep your vehicle in top shape
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
Always great service and easy to work with
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
I was treated very well and was shown a lot of respect during my visit. Everything was taken care of in a timely manner. My rep. Aly did an excellent job.
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
The Saleman who handled my new car for lease was Taylor Wilson and the leasing agent wasMitch Ford.They were both excellent . They were very professional Knowledgable and helpful. They made me feelI could come by any time if I had an issue. Virginia Stockard
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
This time satisfied and running good.
Business response:
We appreciate your praise regarding your recent appointment and look forward to better serving you additionally next time and earning the extra two stars. Best wishes!
Given that the price of oil is hovering at $50/barrel (55 gallons), I feel violated in paying $85 for 9 quarts of oil in an oil change. The hourly mechanics' rate of $175 seems out of line, especially for minimal maintenance service. Overall, we have been disappointed with the costs associated with the vehicle. Additionally, with 12,000 miles, we had a vista sunroof repair bill of $1200 that just seemed out of line. We own a Lexus and have never had the expenses that we have incurred.
Business response:
We appreciate your constructive feedback regarding service pricing for your Mercedes-Benz. We hear your frustrations and will pass your feedback along to our management. As a premium brand, it does cost more to service a Mercedes-Benz as we must use parts, equipment and be trained for factory specifications to work under their warranty guidelines. We look forward to serving you additionally when the time comes. Best wishes!
This place is incredible. They are always professional an go the extra smile to take care of our car and our needs.
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,050 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.