Mercedes Benz of Plano's cover image

This profile has been claimed by the business owner or representative.

Mercedes Benz of Plano

4.6
  • Car Dealers
  • Plano, TX

About this business

AutomotiveAuto RepairCar Dealers

Location details

6455 Dallas Parkway, Plano, TX, 75024, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
4.614,052 reviews
Select a rating
2016 MERCEDES-BENZ AMG GT S Owner's profile image
2016 MERCEDES-BENZ AMG GT S Owner 
5 years ago

Great experience. Made the process easy. 

Business response:

Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again. 

2018 MERCEDES-BENZ GLE 350 Owner's profile image
2018 MERCEDES-BENZ GLE 350 Owner 
5 years ago

Excellent and professional customer service! 

Business response:

Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again. 

2016 MERCEDES-BENZ G63 AMG Owner's profile image
2016 MERCEDES-BENZ G63 AMG Owner 
5 years ago

I went to get the car inspected and they also did a recall. 

Business response:

Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again. 

2019 MERCEDES-BENZ CLS AMG 53 4MATIC Owner's profile image
2019 MERCEDES-BENZ CLS AMG 53 4MATIC Owner 
5 years ago

Great friendly service ... as always. 

Business response:

Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again. 

2017 MERCEDES-BENZ E 300 Owner's profile image
2017 MERCEDES-BENZ E 300 Owner 
5 years ago

As usual, MB of Plano takes excellent care of our cars ! My Service Advisor, Marc Henley makes sure we receive the exemplary Mercedes service we have grown to love and appreciate over 35 years!!!! Thank you very much. Julie J. Barnes 

Business response:

Thanks for your 5-star praise and mention of working with Marc. We appreciate your feedback. See you next time! Thanks again. 

2018 MERCEDES-BENZ GLS 550 4MATIC Owner's profile image
2018 MERCEDES-BENZ GLS 550 4MATIC Owner 
5 years ago

Fast, efficient, and timely. 

Business response:

Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again. 

2018 MERCEDES-BENZ GLE 350 Owner's profile image
2018 MERCEDES-BENZ GLE 350 Owner 
5 years ago

outstanding services, great place and friendly . 

Business response:

Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again. 

Charles G.'s profile image
Charles G. 
5 years ago

Great service, and was very appreciative to have gotten a loaner car while mine was being repaired. 

Business response:

Thanks for your 5-star praise. We appreciate your endorsement and note regarding enjoying the loan car. See you next time! Thanks again. 

2016 MERCEDES-BENZ E350 Owner's profile image
2016 MERCEDES-BENZ E350 Owner 
5 years ago

It should not take 3.5 hours to change a battery, especially if one has an appointment. Cost of Battery plus LABOR, was not appropriate. One can't even get the Gel battery any more. I had bought a 2002 used in 2005 . The battery lasted until 102 when I replaced it. Incidentally , the battery had to be recharged before I drove off the lot. THAT is longevity. 

Business response:

We apologize that the battery replacement experience left more to be desired and we appreciate your feedback on the pricing and duration of the appointment. We are passing your note to our senior service management for review. We look forward to providing improved experiences moving forward. Best wishes! 

Frequently asked questions about Mercedes Benz of Plano

How is Mercedes Benz of Plano rated?

Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews. 

When is Mercedes Benz of Plano open?

Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.