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6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience. Made the process easy.
Business response:
Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again.
Excellent and professional customer service!
Business response:
Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again.
I went to get the car inspected and they also did a recall.
Business response:
Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again.
Great friendly service ... as always.
Business response:
Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again.
As usual, MB of Plano takes excellent care of our cars ! My Service Advisor, Marc Henley makes sure we receive the exemplary Mercedes service we have grown to love and appreciate over 35 years!!!! Thank you very much. Julie J. Barnes
Business response:
Thanks for your 5-star praise and mention of working with Marc. We appreciate your feedback. See you next time! Thanks again.
Fast, efficient, and timely.
Business response:
Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again.
outstanding services, great place and friendly .
Business response:
Thanks for your 5-star praise. We appreciate your feedback. See you next time! Thanks again.
Great service, and was very appreciative to have gotten a loaner car while mine was being repaired.
Business response:
Thanks for your 5-star praise. We appreciate your endorsement and note regarding enjoying the loan car. See you next time! Thanks again.
It should not take 3.5 hours to change a battery, especially if one has an appointment. Cost of Battery plus LABOR, was not appropriate. One can't even get the Gel battery any more. I had bought a 2002 used in 2005 . The battery lasted until 102 when I replaced it. Incidentally , the battery had to be recharged before I drove off the lot. THAT is longevity.
Business response:
We apologize that the battery replacement experience left more to be desired and we appreciate your feedback on the pricing and duration of the appointment. We are passing your note to our senior service management for review. We look forward to providing improved experiences moving forward. Best wishes!
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.