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6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service as usual
Business response:
Thank you for sharing 5-stars! We greatly appreciate your praise and look forward to the next opportunity to serve you. Best wishes!
my adviser is a great guy
Business response:
Thank you for sharing 5-stars! We greatly appreciate your praise and look forward to the next opportunity to serve you. Best wishes!
Didnt provide loaner car, took 4 days for service
Business response:
Apologies that your service appointment took longer than anticipated. We look forward to providing a more expedient experience next time. Thanks again for your note. Best wishes.
Great detail. Had car detailed inside and out.
Business response:
Thank you for sharing 5-stars! We greatly appreciate your praise and we look forward to the next opportunity to serve you. Best wishes!
Excellent customer service
Business response:
Thank you for sharing 5-stars! We greatly appreciate your praise and we look forward to the next opportunity to serve you. Best wishes!
Our vehicle was brought in for check engine light. Services were provided, however the check engine light came back on 3 days later and my vehicle is back at the dealership. The 9/12 voice was $2,200 for the vacuum pump, spark plugs and some additional items that did not fix the check engine light. Based on having to return the vehicle so soon I am giving a 4 star. The service was fine. I just wish more time was spent to find the root problem.
Business response:
We appreciate your feedback and and apologize you're having to return to service. We ensure you our team will get the light issue sorted and we're passing your note to our service managers for review. Best wishes.
Very good service. Very fast and courteous
Business response:
Thank you for sharing 5-stars! We greatly appreciate your praise and we look forward to the next opportunity to serve you. Best wishes!
I had an apptmt, they were on time, communicated during process, the service guys on the drive were terrific...best part of their set up.
Business response:
Thank you for your 5-stars! We greatly appreciate your praise and we look forward to the next opportunity to serve you. Best wishes!
All good except the cost was extremely high. $440 for a battery!!!!
Business response:
Thank you for sharing 4-stars! We greatly appreciate your praise and look forward to the next opportunity to serve you. Best wishes!
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.