This profile has been claimed by the business owner or representative.
Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional and courteous. Service was completed within 4 hours as promised.
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
Service was performed at expectations.
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
everything went well had brake pads and rotors changed. car was delivered back to my home when i was out of town with no issues
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
Great service, multi-point inspection and rotated tires.
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
Merc of Plano is the best.... My service manager Berry deserves 5-Stars.
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
Incredible service from beginning to end. My advisor kept me fully informed thru the whole process.
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
Excellent service with a good recap of history.
Business response:
Thanks for your praise! We appreciate your 5-star feedback. See you next time.
Excellent as always I do not like to have to continually fill out surveys, for anytime I buy anything or have something serviced, IT IS REALLY GETTING OLD
Business response:
Thanks for your praise and please don't feel pressure to fill anything out next time! We appreciate your 5-star feedback and apologize it is such a drag to provide feedback. See you next time. Thanks again!
(1) The sunroof shield opens by itself occasionally and service couldn't fix it. (2) Order the service about 1 month ahead of time and requested a loan car. But when I checked in, there was none available. Was told need to wait for at least 2 hours before even knew whether there would be one available!
Business response:
We apologize that your experience left more to be desired. We invite you to contact our Customer Experience Manager, Greg Jones at GJones@MBPlano.com with additional details including contact information if you would like to discuss your issues with our team. Thank you and talk soon.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.