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6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was excellent. Our service rep, Ali is the best. He makes sure that everything is going smoothly and is on time.
Business response:
Thank you for sharing 5-stars and noting Ali was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
They couldn't find any problem with my car.
Business response:
We're sorry to hear that the issue with your vehicle was not diagnosed during your recent visit. If you have additional details for our management, you may reach our leadership at social@MBPlano.com. We apologize for the inconvenience and yearn to hear from you. Talk soon. Take care.
Excellent customer service. Rep. Jay Henderson
Business response:
Thank you for sharing 5-stars! We're glad to hear Ray provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Excellent service, punctual.
Business response:
Thank you for sharing 5-stars! We're glad to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Excellent service. Eli was very professional and very thorough.
Business response:
Thank you for sharing 5-stars and mention of a great experience with Eli. We appreciate your praise. See you next time. Thanks again!
Staff was great, pricing was horrible. I'll find a qualified mechanic that works on mercedes in the future, to provide the same if not more for a reasonable price.
Business response:
We appreciate your constructive praise regarding our great staff and not so great pricing. We are passing your feedback regarding pricing along to our leadership for review and appreciate your insight. We may not be the cheapest, but we do all work by Mercedes-Benz standards with both parts and labor to ensure it's done right. We are always here when you need us. Take care and best wishes!
Superb Service; professional service from start to finish.
Business response:
Thank you for sharing 5-star praise and noting superb service! Let us know when we may serve you next. Thanks again!
My experience with Connie at the dealership was fantastic. She was very calm, patience and answer all my questions. I had a good experience with the dealership
Business response:
Thank you for sharing 5-stars! We're glad to hear Connie is calm, patient and overall fantastic! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!
Great As always great attention to service
Business response:
Thank you for sharing 5-star praise! Let us know when we may serve you next. Thanks again!
Mercedes Benz of Plano has a 4.6 star rating with 13,241 reviews.
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.