This profile has been claimed by the business owner or representative.
Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As always, excellent service with a smile
Business response:
Thank you for sharing 5-stars and noting excellent service with a smile! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
They did the job well. However, I was not notified when the car was ready. When I called service the person I spoke to said she didn't know but thought it was. I went to the service department and saw the car in the area where completed cars are parked. Then I had to go find the service rep assigned to me to get the paper work done. So, not that bad but not an ideal experience.
Business response:
We apologize for the delay in your service experience. We appreciate your transparent feedback regarding the process and look forward to providing you more timely service on future visits. Thanks for you business and your note. See you next time. Take care!
B Service was performed. I purchased 4 new tires. Sabrina O. did a great job, letting me know how service was going.
Business response:
Thank you for sharing 5-stars! We appreciate your feedback regarding an efficient experience for Service B. look forward to serving you additionally in the future. Thanks again!
In and out like I like it.
Business response:
Thank you for sharing 5-stars! We appreciate your feedback regarding an efficient visit and look forward to serving you additionally in the future. Thanks again!
Timely and effecient. Jay Henderson great service rep.
Business response:
Thank you for sharing 5-stars! We're glad to hear Jay always provides very good service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
Great service was quick service as always
Business response:
Thanks for the five-star rating and mention of expedient service! We appreciate your praise! See you next time. Thanks again!
Very good service as always.
Business response:
Thank you for sharing 5-stars! We're glad to hear our team always provides very good service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
Very professional and service advisor friendly and knowledgeable.
Business response:
Thank you for sharing 5-stars! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!
Had great service and customer service at MB/Plano. Great waiting area with TVs, refreshments and viewing area as cars are being serviced.
Business response:
Thank you for sharing 5-stars! We're glad to hear our team provided great customer service! We appreciate your feedback and look forward to serving you additionally in the future. Best wishes!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.5 star rating with 13,261 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.