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6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They took care of my vehicle
Business response:
Thank you for sharing 5-stars! We're glad to hear our team took care of your vehicle! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
Great, as always I didnt realize they will bring the car back to your house when they completed the work. Great service.
Business response:
Thank you for sharing 4-stars! We're pleased to hear our team always provides great service! We appreciate your feedback and look forward to serving you additionally in the future. Take care!
Excellent customer service
Business response:
Thank you for sharing 5-stars! We're pleased to hear our team provided excellent customer service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
The service center took great care of my car. Really appreciate them.
Business response:
Thank you for sharing 5-stars! We're pleased to hear our team took great care of your car! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
You were quite busy, but never the less communication between My service rep and me could have been better. After I complained, communication became much better.
Business response:
Thank you for sharing 4-stars and providing constructive feedback for future visits. We appreciate your note and look forward to serving you additionally in the future when we may earn the fifth star. Take care!
Tony Young went out of his professional ways to help a customer solve issue with his/hers car. Good experience!
Business response:
Thank you for sharing 5-stars! We're happy to hear Tony Young is professional and provided a good experience! We appreciate your feedback and look forward to serving you additionally in the future. Best wishes!
Lengthy and thorough Contact with service supervisor was excellent.
Business response:
Thank you for sharing 5-stars! We're pleased to hear our service supervisor is excellent! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
I am very happy with their excellent customer care.
Business response:
Thank you for sharing 5-stars! We're glad to hear our team provided excellent care! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!
I recently had an exceptional experience with Mercedes-Benz, and it was all thanks to Tony, my service advisor. From the moment I stepped into the service center, Tony displayed unmatched professionalism and expertise. He guided me through the whole process, ensuring that all my concerns were addressed promptly. The service was quick, yet thorough, and he made sure to keep me updated every step of the way. Tony went above and beyond to make the experience seamless and highly satisfactory. It's customer service like this that... read more
Business response:
Thank you for sharing 5-stars and noting your expeirence working with Tony in service! We're glad to hear our team did an excellent job. We appreciate your feedback and look forward to serving you additionally in the future. Take care!
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.