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3608 Brownsboro Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We haven’t been there in a long time, so we were looking forward to the experience. We were sat, and then, after sitting there for 10 minutes was never greeted. So, we got up and left. Since we had plenty of time to look over the menu and the wine list while sitting there our conclusion was the wine list was cheap wines and way over priced.
Business response:
Hi Datenight. We're so sorry to hear that you were not greeted! One of our Managers will be in touch shortly. We'd love to make this right for you.
i made reservations on line. one of the questions was Special Occasion? I answered yes but somehow the waiter was not notified - no complimentary birthday cake.
Business response:
Hi TomK. We're so sorry to hear that your birthday was not recognized! We'll certainly pass this along to the Managers. We owe you a dessert on your next visit!
We had four dining customers at your restaurant tonight. One customer at our table ordered an Asian meal comprising of noodles and vegetables served with chopsticks. The meal was served with the chopsticks stuck in the uprights vertices position. In Asian culture especially for Japanese, Korean and Chinese , gthst practice symbolizes death. One of the customers at the table was Japanese. Management needs to school the cooks/chefs in the kitchen to stop this practice immediately. Understand that we’re in the United States and... read more
Business response:
Thanks for your feedback, Rich. We'll certainly pass this along to the management.
Very very poor service and food quality
Ordered Augratin Brussels Sprouts that I have enjoyed on previous visits. Today the Brussel Sprouts were hard & undercooked and it was like velveta was poured over them. Service was less attentive and congenial than Mesh’s staff usually is.
Business response:
We're happy to hear that you are normally a fan but so sorry to hear you caught us on an off-day, TracyR! Thank you for letting us know. Our General Manager, Adam, will be reaching out to you shortly to follow up. We hope to see you again soon!
Our family had our Easter meal at Mesh for the first time. The food was buffet style and was not kept hot. This was a very poor value at $55 per person. We will not be back.
Business response:
Hi DanaE. Thank you for your feedback. We're sorry to hear that the buffet was not up to your expectations. Our General Manager, Adam, will be reaching out to you shortly to make things right.
My grandsons filet was totally raw. He is shy. And wouldn’t let me complain. For 48.00. You should get a steak perfectly cooked. It was not what I call rare. There is a difference between raw and rare. He ordered a crab cake to go with his steak and it was borderline disgusting. He had me taste it and it tasted very fishy and smelly. We have been to mesh many times and tell everyone it is the best in Louisville. But last night we agreed we may not go back.
Business response:
Hi shan! We're very sorry to hear that your grandson did not enjoy your usual wonderful meal with us! We'd love to make this right for you. Our General Manager, Adam, will be reaching out to you shortly.
Not a great experience. Server was training another server and had a hard time keeping things straight. Food wasn’t great and stomach has been very upset for 12 hours. Not 100% certain it was food but almost sure.
Business response:
Thank you for your feedback, HechE! We're so sorry to hear that you did not have a great experience. Our General Manager will be reaching out to you personally.
Came here for an early Valentines celebration. Worst ambiance and service ever! Server had very limited knowledge of the menu and did not share any of the specials. Yes there were specials as the other server shared them with an adjoining table. Server disappeared for extensive amounts of time. He even said at the end of our meal come back I’ll do better next time. Seriously?? Truly disappointing given the amount of money we spent. Might have chosen other meals had we known about them.
Business response:
We are very sorry to hear that you had such a poor experience! We are definitely known for better service that what you received and we are totally embarrassed. Our General Manager will be reaching out to you shortly.
Mesh Louisville has a 4.6 star rating with 16,514 reviews.
Mesh Louisville is closed now. It will open at 11:00 a.m.