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Mesh Louisville
- Restaurants
- Louisville, KY
About this business
Location details
3608 Brownsboro Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We have loved Mesh in the past but this weekend was a huge disappointment. Our reservation was at 7:00 in the main dining room, yet they seated us at 7:20 in the small room off to the side which I had specifically requested to not be seated in. Then our server decided to card everyone at the table which floored not only us but the table next to us. My husband is 68 and I am in my late 50's and our reservation stated we were celebrating my son and his wife's 30th Birthday. I only pray their food was good because the Hot B... read more
Business response:
Staci, This is all terrible to hear! I am so sorry that you received such poor service at Mesh. I hope you have not experienced this in the past when visiting our establishment. I would love to connect so I can make this right for you. Please reach out to me at akelly@crgdining.com or 502.632.4421. -Adam Kelly, General Manager
The only negative point is the noise level in the restaurant. Luckily my mom frequents Mesh often and selected a table that's not in the main seating area. I have no clue how the people seated there held a conversation. On another note that has nothing to do with Mesh...why do people bring children under 5 to nice restaurants? There was a child in the main area of the restaurant that screamed at the top of her lungs for 5 minutes. Of course the clueless parents did nothing. It's pure rudeness.
Business response:
Hello JonN and thank you for the review! Sorry that you had to deal with the screaming child, but hopefully the remainder of your experience was positive. We look forward to serving you again soon!
I can't say how anything was at Mesh since they didn't keep my reservation. I made it for a late brunch on Super Bowl Sunday which also was my birthday, Happy 25th to me! We sent a message that we were running late and when we arrived the door was locked. How do you close and lock your doors when you still have reservations???? They never even bothered to call me. Luckily we were able to go to a different restaurant that was very accommodating and saved my birthday. I haven't been to Mesh before, but always heard they were g... read more
Business response:
Hello DiamondW and thank you for reaching out to us. OpenTable does not allow us to text or email with our guests, except for a "your table is ready" text or via this messaging service for reviews. We did attempt to reach out to you via telephone regarding our hours that day when we realized you were late but perhaps we had the incorrect telephone number. Please reach out to me at akelly@crgdining.com or by calling the restaurant, 502.632.4421 so we can make this up to you. -Adam Kelly, GM
Business response:
Hello and thank you for the review. We would love to hear your feedback so we can learn from our mistakes. Please reach out to me at akelly@crgdining.com or by calling us at 502.632.4421. -Adam Kelly, General Manager
Wonderful food and a great atmosphere. My wife and I enjoyed it.
Business response:
Thanks for the 5 stars SamV! We look forward to serving you and your wife again soon!
I was freezing in the back room.
Business response:
Hello and thank you for the 5-star review! I am sorry to hear that you were chilly in the Banquet Rooms. My staff and I have been working to address that problem and I believe we finally have. I hope we see you again soon for a warmer experience! -Adam Kelly, General Manager
Waitress was not catering to us, insinuated we were both under 21 when we weren’t and didn’t even offer dessert. This is one of my favorite restaurants but it let me down this time.
Business response:
Thank you for your feedback regarding you experience. I apologize that you did not receive warm hospitality from my staff. I would love to discuss the details of your visit with you so this does not happen again in the future. Please reach out to me and I will make this right. -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
I was sent an email offering a free dinner for veterans by the Cunningham Group. As a 20 year retired Lt Colonel(Army Vietnam Vet) my wife and I chose Mesh. The restaurant interior and exterior is wonderful. However, the service was poor as was the food. Nothing we ordered was remotely warm. I had to send my lobster bisque back to be warmed up. It tasted like eating hummice with some lobster bits dropped in. Our entre wasn't much better. We both ordered the sirlon special for that evening. It was tasteless and not even close... read more
Business response:
Hello Andrew and thank you for reaching out about your most recent experience with us. I am very sorry to hear that you did not enjoy your visit at all. That is not a typical experience in our restaurant. I would love to show you and your wife a better experience in the future. Please reach out to me so we can discuss your concerns together and make this right. -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
Food and service was outstanding. Loved the visit but they sat us in the bar and people were standing around it drinking. Very uncomfortable. If they sat us in the bar on our next visit we would not stay. Sorry
Business response:
Hello Paul and thank you for the good review! I will share your feedback with my team. We hope to see you again soon. When you do return, we would be happy to seat you in another area of the restaurant, just ask the Host or specify your request when you make your reservation. We certainly want our guests to have an enjoyable experience! We hope to see you again soon. -Adam Kelly, General Manager
Frequently asked questions about Mesh Louisville
How is Mesh Louisville rated?
Mesh Louisville has a 4.6 star rating with 16,514 reviews.
When is Mesh Louisville open?
Mesh Louisville is closed now. It will open at 11:00 a.m.