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Mesh Louisville
- Restaurants
- Louisville, KY
About this business
Location details
3608 Brownsboro Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
If you would like to discuss your experience so that we can make this right, please reach out to our General Manager, Adam Kelly at akelly@crgdining.com or by calling the restaurant at 502.632.4421.
Don’t make the mistake by never eating here. Go now!
Business response:
Thank you for the great review! We look forward to serving you again soon!
We were celebrating a birthday that I noted in my reservation. No one acknowledged my friend’s birthday in any way. I also requested outdoor dining and called a day prior to again request this. We found out upon our arrival that outdoor dining was over an hour wait. Overall not impressed with the hostess’ lack of comments regarding either oversight.
Business response:
My apologies that you did not enjoy a great experience here with my team. I would be happy to make this right for you. Please reach out to me if you would like to discuss your visit. -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
I have been an avid customer for years at this location, not once have I ever had a bad experience until now. I reserved this restaurant for a birthday celebration and the food was terrible. Instead of being a difficult party, we all just paid our respective bills. I am extremely disappointed in the lack of seasoning and flavor of the dishes chosen. The lobster Mac and cheese was awful, lacking texture and flavor; it tasted and appeared to be a soup with noodles. Three of us chose the salmon entree and to our surprise, i... read more
Business response:
Thank you for your feedback. I am very sorry to hear that you had such an awful experience, especially for a birthday celebration. This is definitely not a typical experience for Mesh. I would love the opportunity to make this right for you. Please reach out to me at either akelly@crgdining.com or by calling the restaurant at 502.632.4421. -Adam Kelly, General Manager
Business response:
I am so sorry to hear that you did not enjoy your experience with us. I would love to connect so we can discuss the details of your visit and make this right. Please reach out to me by email at akelly@crgdining.com or by phone at the restaurant at 502.632.4421. -Adam Kelly, General Manager
Waiter literally shouted entire time. To every table. Either he’s hard of hearing or that awful music blaring made him do it. Music was unnecessary and was way too loud and distracting.
Business response:
Thank you for your feedback. If you would care to speak to a manager about your experience, please contact me at akelly@crgdining.com or 502.632.4421. -Adam Kelly General Manager
I received no Open Table points for this reservation. Why? That is the reason I gave a poor review.
Business response:
Hello MichaelA. I am so sorry to hear that we messed up and that you didn't receive your points. What day were you in for a reservation and I can make that change? -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
This was first time back since Covid-19 so that may have been the reason that we were very disappointed in our dinner. Not at all up to my past experiences at Mesh
Business response:
Hello JohnB and thank you for your feedback. I apologize that your experience was not what you have come to expect from Mesh. I would like to discuss your visit in detail so we can make this right in the future. Please reach out at your convenience. -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
Very disappointed that were not able to be seated in patio area. We had made a reservation over a week in advance and requested the patio area for 10 people.
Business response:
Hello MargoD. I wanted to personally apologize that you and your party were unable to be seated on our patio. It's been quite a challenge to meet the overwhelming demand for our patio amid this beautiful weather we are having so we have gone to a first-come-first-serve policy on the patio. I do hope that your experience with us was top notch otherwise. My staff and I look forward to serving you again soon! -Adam Kelly, General Manager
Frequently asked questions about Mesh Louisville
How is Mesh Louisville rated?
Mesh Louisville has a 4.6 star rating with 16,514 reviews.
When is Mesh Louisville open?
Mesh Louisville is closed now. It will open at 11:00 a.m.