This profile has been claimed by the business owner or representative.
Metropole Suites South Beach
- Hotels
- Miami Beach, FL
About this business
Location details
635 Collins Ave, Miami Beach, FL, 33139, United States
Get directions
Amazing Hotel The stay was amazing and better than what we expected. The front desk girl Sam was very kind and even allowed us to check in at 1030 am after disembarking a cruise ship..The room was immaculate and modern. The location is great ,Walgreens, a dinner, shopping and the beach is nerby!!!
Business response:
Hi Yeoman! We're glad to hear you had an amazing time with us. Thank you for your kind words, they will be shared to brighten her day. We updated some of our rooms and its nice to know you enjoyed it. We are just a block from the beach with great shops and dining close by. We appreciate your excellent review and can't wait for your next stay!
Business response:
Thank you for an excellent 5-Star rating! We welcome you again for a future stay.
Only thing is we always have to inform front desk to get our room clean
Business response:
Hi Surasak! Thank you for an amazing 5-Star review. We provide daily housekeeping once requested with the door hanger. Our apologies for this inconvenience. Please join us again soon!
If the price reasonable than you its worth it.. Front desk staff friendly. Great location to South Beach Area! Suite is dated, small college type fridge with no shelves, broken futton and AC not quite adequate with Windows no completely sealed. Otherwise good stay if you the price is reasonable...
Business response:
We are pleased to hear that our staff were friendly! Providing our guests with a great service is important to us. We're disappointed to hear that our accommodations were not as expected. I can assure you this is not our standard. We will look into the issues you mentioned. Thank you for writing a review and we hope you will join us again.
Business response:
Hi Tonya! Thank you for a great 4-Star rating. Please come again soon.
Very good A very pleasent stay. Clean. Located in a very good place. Very close to the beach.
Business response:
Hi Mads! Thank you for your fantastic review. We are pleased to know that you enjoyed our great location, close to the beach, and comfortable accommodations. We hope you will join us again soon.
The front desk workers was terrific but the rooms need to be a little more cleaner
Business response:
Hi Chrissy! We are happy to hear that our staff were terrific. Our guest satisfaction is important to us. We appreciate your feedback and hope you will come again soon!
Close to the beach Perfect location! The hotel was one block way from the beach so there was no need for a car. I loved being able to walk everywhere!
Business response:
Thank you for your review. We are in a great location just one block away from the beach, shopping, dining, and entertainment. We appreciate your great feedback and look forward to your future stay.
The hotel's location is what makes this place amazing, you are minutes away from the beach and shops/restaurants. However, I don't think I would stay here again mainly because of everything other than the location. The first night, we could not sleep because a big cockroach came out of nowhere, landed on my head while I was in bed!!! If you hate bugs like we do, you'd understand how this could ruin a nights sleep. The second night the fire alarm went off not once but two times close to 2am, glad to know they are working but ... read more
Business response:
Hi Cristina. Thank you for your review. We are in a great location just a block from the famous Ocean Drive. Our sincerest apologies for the issues you experienced. We can understand how these issues were frustrating and unnerving. We strive to provide excellent guest service, but it seems we fell short this time around. Please consider us again as I know we can show you our fantastic standard service.
Frequently asked questions about Metropole Suites South Beach
How is Metropole Suites South Beach rated?
Metropole Suites South Beach has a 3.8 star rating with 3,183 reviews.
When is Metropole Suites South Beach open?
Metropole Suites South Beach is open now. It is open 24/7.