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Metropole Suites South Beach

3.8

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Location details

635 Collins Ave, Miami Beach, FL, 33139, United States

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3.83,599 reviews
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Samuel's profile image
Samuel 
10 years ago

Todo bien Todo muy bien en general 

Business response:

We are stoked that your stay here at Metropole was such a fantastic one!! We are delighted that you enjoyed your stay, and hope to welcome you back sooner then later!! 

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Sarah 
10 years ago

Awesome Stay! I had a great stay. The hotel was clean, comfortable and in the perfect location. 

Business response:

Wow! What an outstanding review, Sarah! We are so glad you had such a great visit and can’t wait to do it all again. See you soon! 

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felecia 
10 years ago

great stay The only problem when checking out was gettin our car....waited for an hour in the morning 

Business response:

Good Evening felecia, Thank you for sharing your 5 star feedback with us!! I am terribly sorry that you had an extended wait time for your car. We advise guests to request for their cars 30-45 minutes prior to them needing it. When there is a high demand for cars, it can take longer for the guest to receive their car. 

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Brandi 
10 years ago

Home away from home The room was very cozy and clean. Hotel was in an excellent location. It was on the same strip as the shopping center and 1 street away from the restaurants and beach. Staff was friendly and very helpful. 

Business response:

Good Evening Brandi, We are thrilled to read your lovely review! It's great to know that you had such a great time with us! Our team work hard to provide our guests with a clean and comfortable environment! We would love to have you stay with us again soon! 

Cathryn's profile image
Cathryn 
10 years ago
Lauren's profile image
Lauren 
10 years ago

Loved it! We just got back from the Metropole on Tuesday and we had an AMAZING time. Kedi, Yairon, Dave and Albert were all INCREDIBLY helpful and were so awesome! We didn't get a chance to know the other staff that well but from whom we met I'm sure they are just as great. We stayed for a week so it basically became our home! South beach itself is always a great time and i visit twice a year but Metropole definitely made our stay that much better. We were in a 2 bedroom suite and it was incredibly spacious and comfortable a... read more

Business response:

Hat’s off to you too, Lauren! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Kedi, Yairon, Dave and Alberto by name. It is great to know that the genuine care that you felt from our team resonated and we are incredibly fortunate to have team members like these working with us! Again, I can’t thank you enough for such a glowing review. I can’t wait to welcome you back personally to Metr... read more

Ignacio's profile image
Ignacio 
10 years ago

Buen Hotel Hotel recién remodelado,hay detalles en la construcción pero nada que incomode al huesped. Sería bueno que incluyera estacionamiento 

Business response:

Ignacio thank you for sharing your honest feedback with us, and all of our future guests! We are stoked that your stay with us here at Metropole was a great one! We hope to have you stay with us again!! 

jeffrey's profile image
jeffrey 
10 years ago

nice if you don't mind ongoing construction The place was nice but they put us in a room where we had dust and dirt flying into our room! Maybe it was because of the demolition of the place next to us? With the jack hammering of the back hoe tearing up old concrete!at 7am until 4pm! They refunded only 90 of the room cost that I haven't got yet from March and it's MAY. Nice looking place though 

Carlos's profile image
Carlos 
10 years ago

Money well spent You can't get a better deal for the price you'll pay. Very friendly and accommodating staff and great location; literally a block from the beach and all the action. The only bummer was that there were not enough cooking utensils in the kitchen, only a frying pan. Other than this, a great experience and will definitely stay there again. 

Business response:

Carlos, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. I will definitely share your comment regarding cooking utensils to the Director of Housekeeping. We truly appreciate the insanely kind words and hope to see you back here soon! 

Frequently asked questions about Metropole Suites South Beach

How is Metropole Suites South Beach rated?

Metropole Suites South Beach has a 3.8 star rating with 3,599 reviews. 

When is Metropole Suites South Beach open?

Metropole Suites South Beach is open now. It is open 24/7.