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MFC - L9570CDW
About this business
DO NOT BUY! Worst purchase made in my entire life. Worst customer service you will ever receive. I bought this printer for my law firm and have had nothing but problems and terrible customer service. Everything from delivering this product to operating it has been the worst experience and biggest mistake I have bought. Our firm paid for the product and servicing and not a penny was worth it. Worse than the product itself is when you call the so called customer service and get a different answer from 7 different representativ... read more
LOUD AND SLOW Our small office purchased this printer about a year ago, and we've had to call for help and/or service many times. Frustratingly slow to print, and VERY LOUD. Bangs a LOT.
Business response:
We are sorry that you are experiencing loud noiseswith your Brother MFCL9570CDWand we understand your frustration. We'll be happy to help you.Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Terrible for our needs Do NOT buy this printer if you need to print envelopes on a regular basis. Our IT department ordered this printer, with an additional tray that was intended for envelopes. You cannot use the trays for envelopes. You can only use the MP feeder which is a production to say the least. We have to leave "doors" open on the front and back due to the frequency that we print envelopes. Which means that everything else we print goes to the MP feeder output that is on the back of the device. The device has to re... read more
Business response:
We are sorry to hear that you are having issues printing envelopes with your Brother MFCL9570CDW machine. I was checking the specifications and unfortunately the envelopes can not be loaded into the paper tray, it needs to be loaded into the Manual Feed tray which takes up to 10 envelopes at the time. We recommend you to check this link below: https://help.brother-usa.com/app/answers/detail/a_id/142917 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/bro... read more
Would not recommend I have nothing good to say about this printer. Avoid at all costs.
Business response:
We are sorry to hear that you are having a bad experience with your Brother MFCL9570CW machine. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
MFCL9570CDW All in One Printer Fails to maintain WiFi connection. Does not scan easily from scan icon on PC app.
HORRIBLE We have not had a great experience with this machine. I regret leasing it and now I'm trying to get out of it and find a new printer
First Page out is SSSSSLLLLLLOOOOOOWWW! First page out is very slow. Copy, Printing, etc. We have two of these machines, one failed within the first six months. Brother was good about replacing it, however the machine was down for 5 days.
Business response:
Hello, I understand the your machine is printing slow. The print speed may change depending on the type of document your print. The print speed may be slower when the machine is connected by wireless LAN. I hope this information is helpful. I am glad to hear it was replaced and you are up and running.
Frequently asked questions about MFC - L9570CDW
How is MFC - L9570CDW rated?
MFC - L9570CDW has a 3.7 star rating with 68 reviews.
When is MFC - L9570CDW open?
MFC - L9570CDW is closed now. It will open tomorrow at 9:00 a.m.