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V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Michelle and her team were extremely helpful! They took their time to answer our questions, explained each step in detail, and handled everything thoroughly and promptly. Our first time home buying experience was a breeze, thanks to VIP Mortgage!
Everybody was on top of things even though the appraiser took a long time to do things but you were.
Michelle was always there to answer our questions and ease our minds through the whole process!!
It's was ok.
Everything was ok until the end. I apologize, because I cant remember who I told but I think it was Shannon, I had mentioned that Windsor was ready to start the house on March 9th. I also told Windsor that VIP wasnt ready to close due to waiting on my employment verification. Closing was set for 3/22 at 4:00pm. We both took off work early to go to closing. I was suppose to pick my husband up at 3:30 and at 3:28, Shannon called to tell me that we had to reschedule due to she just found out that Windsor had already started the... read more
Very open about everything
Communication and transparency.
Michelle was great! Went above and beyond to make herself available for my wife and I. Always quick to respond when we reached out with questions. She and her team made the home buying process go very smoothly!
Mainly dealt with Michelle’s assistants. But she answered any and all questions in a timely manner. Made sure I was in the loop of what was going on.
Michelle Smekens has a 4.9 star rating with 694 reviews.
Michelle Smekens is closed now. It will open on Monday at 8:00 a.m.