This profile has been claimed by the business owner or representative.
V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Michelle and team really jumped through some hoops at the end to pull everything together due to delays in the building process. They made sure everything was completed timely so there weren’t any further delays. Everyone there did great!!!
From start to finish Pam and Michelle were on top of everything and got us taken care of. Excellent communication and worked hard for our closing.
The advice and availability to answer questions.
Everything was spelled out very clearly on how our construction loan would work and what we needed at closing. Michelle and her staff were amazing at providing quick replies. Looking forward to working with them throughout this process.
Communication throughout the process has been excellent.
Made process easy Very good communication Fast reply’s
Michelle, along with her team that I worked with, were so patient with me and understandable with my busy life. They were happy to explain everything to me when I didn’t understand. Very friendly people too!
Communication was great!
One aspect that was very nice is that there was always more than one person who would be available to communicate with you and answer your emails or questions at any given time. The company's portal of being able to do essentially everything online is extremely convenient.
Michelle Smekens has a 4.9 star rating with 694 reviews.
Michelle Smekens is closed now. It will open on Monday at 8:00 a.m.